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You can now buy used Ford vehicles on Amazon

Night_Thastus

While I really like the idea of buying a NEW car direct from the manufacturer, a used car from Amazon is significantly less appealing - both for the consumer and Amazon.

* If Amazon spends the appropriate time researching into each car's history, properly inspecting and repairing any defects and working with customers if there are problems - they will not make a net profit. Not 'maybe', they won't.

* If Amazon doesn't have due diligence, people will get cars with endless problems, Amazon will be covered in bad press, and the whole thing will collapse due to low demand.

Plus, unlike buying a new car where inspection doesn't matter nearly as much - buying online gives you 0 way to really look at it yourself and take it to a local mechanic to have it inspected. (Which I am EXTREMELY glad I did, I nearly bought a car that would have been a disaster)

I suspect this effort will last maybe a year and a half at best.

Cars are bulky, heavy, expensive, and lose value quickly with age. Even new, the competition is so tight and logistics so hard that it's a nightmare. Used cars are so much worse an industry to work in.

linuxftw

If people are foolish enough to buy used cars from Carvana, they'll be foolish enough to buy from Amazon too.

Eddy_Viscosity2

They are "used" cars. I hate it when marketing departments try and manipulate the language. I hate it worse when everyone else just goes along with it.

dang

Yes, we don't like euphemisms or bowdlerisms either, and consider them loosely included under the word "misleading" in "Please use the original title, unless it is misleading or linkbait."

codingdave

That is completely standard wording. Has been since the 90s.

tclancy

That doesn't undermine their point though.

BiteCode_dev

It's doubleplusgood language and perfectly cromulent.

SkyPuncher

Not really sure what you're targeting with the language.

My guess is the "certified" part of pre-owned. It's basically just the labelling they give to lease vehicles that come back without excessive damage or wear. These vehicles generally have lowish miles, low wear on pretty much all components, and have been reasonably well kept by the leasee.

My wife and I have found certified pre-owned is sweet spot for price-to-value. We get a vehicle that's basically brand new - but with a massive cost reduction.

mschulkind

Except generally pre-owned is short for certified pre-owned like it is here, which means you get a much better warranty than buying on the used market.

SoftTalker

You're paying for that warranty though. If you really want one, you can buy one yourself from one of several competing aftermarket warranty companies.

Used car dealers suck, in every way. They add zero value other than having a selection of cars in one place, and possibly a selection of lenders for financing if you need that. They also know every trick in the book to get you to pay more for the car than it is really worth.

Best way if you have a little time to do research and watch the local market is to buy a car from a private seller.

barbazoo

I remember a time when it was "certified used".

patwolf

Most dealership websites in the US list cars as New, Pre-Owned or Certified Pre-Owned, meaning Certified is distinct from Pre-Owned.

null

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Spivak

Pretend for a minute that this naming scheme was successful, that sales of cars called pre-owned were higher than cars called used. Neither term is deceptive, both accurately describe the situation. What this tells you is that the problem isn't the cars, it's the existing negative connotation attached to the word used. The car industry picked a blank slate term for themselves and how people feel about the term pre-owned will be in line with their feelings about the cars and nothing else. The fact that this term has been in use for a long time and still (by assumption) carries a positive connotation means that people are having positive experiences with used cars.

This to me is actually the opposite of deceptive. The used car industry took a risk by asking to be judged on their merits because pre-owned could have been synonymous with garbage in short order. There was little anchoring it to any particular connotation.

pessimizer

If you create a new term for something that there was previously a common, unambiguous term for, people's animal brains assume that there's some sort of difference between the new and old thing, even if the words literally mean the same thing (if you use the actual meaning of the words in technical or industry jargon to determine their meaning, you will usually be wrong.) In other words there's an "existing negative connotation," although you attach this to the word (is it the sound of the word or the ugliness of the letters that creates this connotation? It is a mystery) rather than to the actual thing that the old word denoted.

This is entirely deceptive, and nothing else. It is a change solely made to confuse people about the validity of their past experiences, and to sucker them into disregarding them when making very expensive decisions about their futures.

kube-system

Are people deceived by the term "pre-owned"?

monooso

When public transport ground to a halt during COVID, I suddenly needed a car. I bought one online via Cinch [1]. No haggling, no hassle, and it was delivered to my door a few days later.

I have no intention of entering a car dealership ever again.

[1] https://www.cinch.co.uk/

kulahan

I did the same thing with Carvana. The experience was wonderful until after I got the car. They waxed the stupid thing with the windows down. There was wax in random places EVERYWHERE in the car. I asked for money for an internal detailing (I was willing to just deal with the external part having the worst buff job I've ever seen). They offered $75 and the lady on the phone said she could get her SUV detailed for that much. In Texas.

Anyways, in the end, you can get them to do almost anything by simply saying you want to return the car. That's pretty damn expensive and something they have no choice but to honor. Still, if you don't know this trick, it's a good way for these guys to be sneaky. This would've been easier for me to deal with if I could just physically bring it in somewhere and say "give it back clean".

That being said, I also understand you have better consumer protections in the UK, so maybe things are different for you.

kube-system

I wish I could be comfortable doing so for such a large purchase, but there is too much variability in the quality of used vehicles and sellers have a disincentive to disclose potential issues.

I don't like buying at dealerships but I do like being able to inspect the vehicle at the same time I am signing the paperwork.

freedomben

This is great news. I look forward to a day when I never have to talk to a salesperson again.

> Forty-eight states have laws that limit or ban manufacturers from selling vehicles directly to consumers

Why on earth is this a law? (I mean besides the obvious lobbying efforts and likely scare-mongering from powerful auto dealers) Is there an actual reason/benefit for this though for consumers?

Kirby64

These laws are anachronisms back when they didn’t want manufacturers directly selling vehicles to consumers because there was a fear (or maybe, an experience?) with manufacturers selling vehicles without any reasonable ability to get parts, repairs, etc.

Nowadays with nationwide fast shipping and the internet these aren’t really problems… but in the 1950s I could see how there would be some benefits to having a dealership near you.

SoftTalker

It was more protection for local dealers, to avoid the manufacturer coming in to a market that the dealer had developed and undercutting them.

jvanderbot

Yes, but that's the first layer. The second layer is "Why would we care about undercutting local dealers"? And there are good reasons to avoid undercutting, not just greed, as is often the case.

axus

Has Tesla been selling cars directly to consumers without these problems?

ceejayoz

Telsa has precisely this problem; they want a lot of control over the repair process. It can be tough to find an independent mechanic to work on them.

https://service.tesla.com/docs/ModelS/ServiceManual/en-us/GU...

> Tesla does not allow the use of any used, recycled, alternative, aftermarket, or third-party replacement parts. Use only new parts ordered directly from Tesla.

navan

Tesla had to fight in court in many of the states for the right to sell directly to customers.

IncreasePosts

I think Tesla has "show rooms", and then you buy the car from California and import it. So you're not actually visiting a dealership when you visit a Tesla store.

dragonwriter

They were adopted in the mid-20th Century when franchised dealers the norm but manyfacturers would use threat (backed by follow-through if the threat wasn’t successful) of opening direct competing manufacturer-owned dealerships to coerce franchise dealers practices, to take that practice off the table.

imglorp

> Starting today, customers can browse, finance, and purchase certified pre-owned Ford vehicles online through Amazon Autos, with in-person pickup at a local Ford dealership.

This whole thing sounds like dealership with extra steps and a middleman fee.

dawnerd

Would love to see how much pressure is put onto purchasing addons from the local dealers. I remember reading people running into that when picking up their Lightnings.

SoftTalker

"We had us a deal here for nine-teen-five. You sat there and darned if you didn't tell me you'd get this car, these options, without the sealant, for nine-teen-five!"

"Yeah but that TruCoat.... Lemme talk to my boss..."

ceejayoz

> Why on earth is this a law?

Car dealerships tend to be keystone businesses in towns; they wind up with outsized political power on the state and local level.

scrumper

It stems from franchise law which exists to give franchisees a modicum of protection from adverse practices by the much stronger party in the relationship.

ceejayoz

I'm sure that's a part of it, but I'm of the opinion that car dealers and other really local business owners like them are the modern equivalent of the landed gentry.

Locally powerful people can have a lot of leverage, even against a much bigger national-level entity.

rdtsc

Wonder if there an opportunity there to set up distribution in the few states that don't have that law and make everything easy online - out of state registration, delivery (for a fee). The dealerships in the 48 states will probably sue the manufacturers, they are not just going to let it slide, I suspect.

cvoss

It's true of beer, too. In a lot of states (decreasingly so), breweries cannot sell beer directly to consumers, or even retailers. I once paid for a tour of a brewery, where the price of admission also covered a souvenir glass. The brewery would then give you a few pours of "free beer". They emphasized that they were definitely not selling me any beer.

Arainach

Vertical integration is, in general, bad for competition and often bad for consumers. There can be benefits, but too much control limits availability of parts, confuses incentives, etc.

zer00eyz

> Vertical integration is, in general, bad for competition and often bad for consumers.

This is a gross misunderstanding of what vertical integration is.

YKK zippers makes an unbeatable product because of vertical integration.

A lack of vertical integration means that you're subject to the whims of larger markets (and increased interest and costs at every step).

The flip side to this is "control nothing". Buy the building your office is in and own an asset, or get a triple net lease and then pay margin on top of that. Own your own hardware or pay AWS to have 30percent profit margins...

pessimizer

> YKK zippers makes an unbeatable product because of vertical integration.

YKK zippers make an unbeatable product because they are a monopoly.

niwtsol

If I go to amazon autos, I see more than just Hyundai and Ford pre-owned certified cars for sale - I see toyota, chevrolet, kia, jeep, honda, etc. I guess this announcement is an official partnership with Ford corporate, but I assume smaller dealerships could have integrated before this.

tencentshill

>Amazon’s platform will be the middleman between the customer and the dealership

It's just a lead generator like any other. Why did Amazon choose to enter that market?

FanaHOVA

Because they make $60B/yr on advertising and car sales is a very valuable ad market.