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Texas is suing all of the big TV makers for spying on what you watch

autoexec

I'm happy to see it. They should have included Roku in that too!

> Roughly twice per second, a Roku TV captures video “snapshots” in 4K resolution. These snapshots are scanned through a database of content and ads, which allows the exposure to be matched to what is airing. For example, if a streamer is watching an NFL football game and sees an ad for a hard seltzer, Roku’s ACR will know that the ad has appeared on the TV being watched at that time. In this way, the content on screen is automatically recognized, as the technology’s name indicates. The data then is paired with user profile data to link the account watching with the content they’re watching.

https://advertising.roku.com/learn/resources/acr-the-future-...

I wouldn't be surprised if my PS5 was doing the same thing when I'm playing a game or watching a streaming service through it.

nitwit005

That sounds so expensive it's hard to see it making money. You'd processing a 2fps video stream for each customer. That's a huge amount of data.

And all that is for the chance to occasionally detect that someone's seen an ad in the background of a stream? Do any platforms even let a streamer broadcast an NFL game like the example given?

marbro

[dead]

nrhrjrjrjtntbt

So potentially completely noncompliant if used in a business. E.g. it may have HIPAA, top secret etc.

kevin_thibedeau

It is a violation of the VPPA to collect this for streaming services and prerecorded media. Scheduled broadcast and cable TV aren't covered.

gruez

Sending 4k screenshots twice a second to a server would be tremendously bandwidth hungry. My guess is that it's all done locally.

treyd

There's probably compact signatures extracted from the screenshots (color profiles, OCR, etc) which are then uploaded later in bulk. You don't need the full original image to be able to reliably uniquely identify the content if you have an index of it already.

ms7m

This is especially annoying and just incredibly creepy -- I was watching a clip of Smiling Friends on YouTube (via my Apple TV), and I suddenly got a banner telling me to watch this on HBO Max.

I never felt more motivated to pi-hole the TV.

gruez

>I never felt more motivated to pi-hole the TV.

Or just disconnect from the internet entirely? You already have an apple tv. Why does your tv need internet access?

hotstickyballs

TVs tend to incessantly ask for internet access, especially android ones.

frndsprotocol

This is exactly why the current ad model is broken.

Users are tracked without real consent, advertisers still waste budgets, and everyone loses except the platforms collecting the data.

What’s interesting is that you can actually build effective ads without spying at all — by targeting intent signals instead of identities, and rewarding users transparently for engagement.

The tech is already there, but the incentives are still backwards.

spike021

I've had the advertising settings disabled on my LG C2 for a while and yesterday I decided to browse the settings menu again and found that a couple new ones had been added and turned on by default.

Good times.

pton_xd

This is what seemingly every app does. They add 15 different categories for notifications / emails / whatever, and then make you turn off each one individually. Then they periodically remove / add new categories, enabled by default. Completely abusive behavior.

ipython

Yep. Had that happen with the United app a few weeks ago. Unsolicited spam sent via push notification to my phone. Turns out that they added a bunch of notification settings - of course all default to on.

Turned them all off except for trip updates that day.

Best part is- yesterday I received yet another unsolicited spam push message. With all the settings turned off.

So these companies will effective require you to use their app to use their service, then refuse to respect their own settings for privacy.

vlachen

I've taken to "Archiving" apps like this on my Android phone. When I need it, I can un-archive it to use it. Keeps the list of things trying to get my attention a little bit smaller.

whatsupdog

Why do you even need the United app? They have a website.

wmeredith

Want to unsubscribe from this email? Ok, you can do it in one click, but we have 16 categories of emails we send you, so you'll still get the other 15! It's a dark pattern for sure.

pixl97

1.3076744e+12 -1 is a lot of categories to click.

jrootabega

And if you just add them to your spam filter, it won't even work easily, because they deliberately shift around the domains and subdomains they send from every so often.

bradleyankrom

LinkedIn does the same thing re emails, notifications, etc that they send. I think I turned off notifications that connections had achieved new high scores in games they play on LinkedIn. Absurd.

hopelite

I’m at the point where I just cleared everything out of Linkedin and have designated all LinkedIn emails as spam. It’s just a modern equivalent to a slave market, where slaves vote to be the pick-me alpha slave.

fragmede

I especially like how they add it to the bottom of a widget with hidden scrollbars, just to make it totally missable that they added them at all!

mgiampapa

I firewall my TV from my Printer just so they don't get any ideas.

BloondAndDoom

I’m using my tv with all the stuff disabled (the ones it’s possibly disable), but even then I realize I don’t trust them and I don’t trust their choices. Because they get to say sorry and not held responsible.

I want smart tv because I want use my streaming services but that’s it. I also want high quality panels. Maybe the solution is high quality TVs where you just stick a custom HDMI device (similar to Amazon fire stick) and use it as the OS. Not sure if there are good open source options since Apple seems to be another company that keeps showing you ads even if you pay shit load of money for their hardware and software, Jobs must turning in his grave

chasing0entropy

The solution is a separate, internet connected device to play media connected to a non-connected tv.

babypuncher

The real trick is to never connect your TV to the internet under any circumstances. These things are displays, they don't need the internet to do their job. Leave that to the game consoles and streaming boxes.

m463

I worry about the new cellular standards that support large scale iot.

Search for 5g miot or 5g massive iot or maybe even 5g redcap

johnea

This is exactly the situation we're in with new automobiles...

spike021

It's going to happen on any device. It's a software thing. If LG isn't doing it, it's Netflix, Amazon Prime, etc. My PS5 basically shows ads on some system ui screens (granted mostly for "game" content but it still counts).

order-matters

It should be illegal to set information collection settings to on by default. Being watched is considered a threat almost universally across all animals.

you would be incredibly uncomfortable with someone wide-eyed staring you down and taking notes of your behavior, wouldnt you? This is what tech companies are doing to everyone by default and in many cases they actively prevent you from stopping them. It is the most insane thing that people only seem to mildly complain about.

smileybarry

"All of the big TV makers" except Vizio which is owned by Walmart, of course, who happens to do ACR and ad targeting:

> In August 2015, Vizio acquired Cognitive Media Networks, Inc, a provider of automatic content recognition (ACR). Cognitive Media Networks was subsequently renamed Inscape Data. Inscape functioned as an independent entity until the end of 2020, when it was combined with Vizio Ads and SmartCast; the three divisions combining to operate as a single unit.[1]

1: https://en.wikipedia.org/wiki/Vizio

babypuncher

Well it wouldn't be Texas if there wasn't some grotesque corruption involved. Vizio is the absolute worst of the TV manufacturers when it comes to this shit, so now it's clear Texas is really just trying to bully Walmart's competition rather than do something positive for consumers.

rootusrootus

Sadly, it seems like the contingent of people who have a problem with Smart TVs is small but noisy, and has no real market power. If there were any significant number of people who would pay for a dumb high end TV, the market would sell them one.

Sort of reminds me how we complain loudly about how shitty airline service is, and then when we buy tickets we reliably pick whichever one is a dollar cheaper.

josho

The problem is that consumers are not savvy. They go to the store, and compare TVs based on features presented. Colors, refresh rate, size, etc.

Its only when they get home (and likely not even right away) that they discover their TV is spying on them and serving ads.

This is a perfect situation where government regulation is required. Ideally, something that protects our privacy. But, minimally something like a required 'nutrition label' on any product that sends our data off device.

janalsncm

As far as I know, there is nothing to prevent Samsung from selling you a TV, then sending out a software update in two years which forces you to accept a new terms of service that allows them to serve you ads. If you do not accept, they brick your TV.

So it’s not a question of being savvy. As a consumer you can’t know what a company will choose to do in the future.

The lawsuit seems to be about using ACR, not the presence of ads.

IshKebab

I wouldn't say they aren't savvy. Many aren't, but also I don't blame them. Often you can buy a perfectly reasonable device and then they ad spying and adverts after you bought it. Most reviewers also don't talk about this stuff, and there are no standards for any of it (unlike e.g. energy consumption).

I agree more legislation is required.

pixl97

Yep, the store TV is in demo mode, then that first firmware update at home it changes it completely.

janalsncm

I don’t agree with this. The only way this would make sense is if consumers were made aware of spying vs not spying prior to purchase.

But TV manufacturers can change the TV’s behavior long after it is purchased. They can force you to agree to new terms of service which can effectively make the TV a worse product. You cannot conclude the consumer didn’t care.

MisterTea

> Sadly, it seems like the contingent of people who have a problem with Smart TVs is small but noisy, and has no real market power.

No one cares. Smart TVs are super awesome to non tech people who love them. Plug it in, connect to WiFi - Netflix and chill ready. I have a friend who just bought yet another smart TV so he can watch the Hockey game from his bar.

> If there were any significant number of people who would pay for a dumb high end TV, the market would sell them one.

What happened to that Jumbo (dumbo?) TV person who was on here wanting to build these things? My guess is they saw the economics and the demand and gave up. I applaud them for trying though. I still cling to my two dumb 1080 Sony TVs that have Linux PC's hooked to them.

rossdavidh

A situation in which many people care a little,but a few people care a lot in the other direction,is almost exactly what government is for. Ken Paxton has issues, for sure, but good on him in this case.

order-matters

> If there were any significant number of people who would pay for a dumb high end TV, the market would sell them one.

I am not convinced of this. there is more recurring revenue involved in spying on people

bluGill

There is a market and people pay for it. However they are mostly not TVs, but monitors and those paying for it have the budget to pay far more. However this market will always exist because some of those are showing safety messages in a factory and if the monitor in any way messes those up there will be large lawsuits.

m463

I think government is the only way to regulate below pain threshold nonsense that weighs down society.

but I think small issues in society might translate to small issues for government action, and regulatory capture has a super-high roi overturning "minor" stuff.

I suspect only showing real harm for something is the only way to get these things high-enough priority for action.

I kind of wonder if the pager attacks, or the phone nonsense in ukraine/russia might make privacy a priority?

dfxm12

If there were any significant number of people who would pay for a dumb high end TV, the market would sell them one.

I don't think they would. There are some TV manufacturers that are better about not nagging you (which is one of the reasons why I bought a Sony last year), but as time moves forward, companies have been less likely to leave money on the table. This is just the logical result of capitalism. Regulation will be the only way to protect consumer privacy.

Similarly, air travel gets worse as consumer protection regulations gets rolled back

dfee

isn't a smart TV that's not connected to the internet just a dumb TV?

nyeah

It's always amazing how many people plop anti-consumer comments out here. Like, of course you bastards deserve to be served ads on your own TV that you just paid $800 for. Because why? Because ... the market is wise, and "the market" is screwing us, so ... we must ... deserve to be screwed?

Whatever is being offered to us must be the best deal we can get, because ... it's being offered to us?

What drives this sentiment? Is it Stockholm Syndrome?

ortusdux

I just want a somewhat trustworthy organization to develop a "DUMB" certification. I would pay extra for a DUMB TV.

I like the suggested "Don't Upload My Bits" backronym.

Ajedi32

The thing is, I want smart features, I just don't want those smart features to be tied to the display. A separate box allows more consumer choice, which is generally a better experience. Easily flashable firmware would be an acceptable alternative for the same reason.

autoexec

I'd be happy with a setup box giving me the ability to add apps for streaming services or whatever, but I don't want that STB spying on my either. I feel like even if all TVs were dumb monitors we'd just be moving the real problem of insane levels of data collection and spying to another device. We need strong regulation with real teeth to prevent the spying at which point all of our devices should be protected.

dfxm12

A separate box allows more consumer choice, which is generally a better experience.

In the life of my last TV (10+ yrs), I've had to switch out that separate box three times. It would have sucked & been way more expensive to have had to replace the TV each time.

Firmware can be updated, sure, but there's the risk of some internal component failing. There's the risk of the services I want to use not being compatible. I'd also prefer to use an operating system I'm familiar with, because, well, I'm familiar with it, rather than some custom firmware from a TV company whose goal is to sell your data, not make a good user experience...

Of course, this ties back to the enshittification of the Internet. Every company is trying to be a data broker now though, because they see it as free passive income.

usefulcat

Regarding the failure of internal components--there are some 'failure' modes which I had not even contemplated previously.

I have a TV that's only about 5-6 years old and has a built in Roku. It mostly works fine, but the built in hardware is simply not fast enough to play some streaming services, specifically some stuff on F1TV. And before anyone asks, it's not a bandwidth problem--I have gigabit fiber and the TV is using ethernet.

Anyway, between that, general UI sluggishness and the proliferation of ads in the Roku interface, I switched to an Apple TV and haven't looked back.

mrinterweb

I would much rather buy a dumb TV. I feel that the smart TV experience is an opportunity it eventually make TVs feel dated and slow. I would rather buy a standalone streamer that I can plug in. Buying a new $100 dollar streamer every couple years is cheaper and produces less e-waste than buying a new giant TV.

I isolate smart TVs and other IOT devices to a separate network/subnet, and usually block their network access unless they need an update.

askvictor

The exist, for commercial/enterprise use (usually digital signage and meeting rooms). They cost a few times more than consumer-grade, because of the word 'enterprise'

JumpCrisscross

> They cost a few times more than consumer-grade, because of the word 'enterprise'

They cost more because they aren’t subsidised by this junk.

raw_anon_1111

Just don’t connect your TV to the internet.

Yes I know there is a theoretical capability for it to connect to unsecured WIFI. No one still has unsecured WIFI anymore

crote

We've already had TVs which only started serving ads after a few months of use. What's stopping them from selling TVs which stop working if it hasn't been able to connect to the mothership for a few weeks?

And instead of a full brick, let's just downgrade to 360p and call it an "expiration of your complementary free Enhanced Video trial".

gruez

>We've already had TVs which only started serving ads after a few months of use. What's stopping them from selling TVs which stop working if it hasn't been able to connect to the mothership for a few weeks?

Same thing that prevents your phone manufacturer from adding a firmware level backdoor that uploads all your nudes to the mothership 1 day after the warranty expires. At some point you just have to assume they're not going to screw you over.

afarah1

That's not a good answer, unless you just want cable. YouTube, Netflix, etc won't work. Buying hardware is paying extra which is already a deterrent, but anyway just shifts the problem to that piece of hardware - is the stick vetted to not do any harm? Other solutions are often impractical or overly complex for non-technical people. I haven't seen any good answers to date. I guess your TV just shouldn't spy on everything you watch? Seems like a reasonable expectation.

crote

> is the stick vetted to not do any harm

The stick is $30 and trivially replaced. The TV is closer to $1000. Worst-case scenario I'll just hook up an HTPC or Blue-Ray player to the TV.

raw_anon_1111

Buy an AppleTV.

Google devices are out because they are developed by a advertising company.

The Roku CEO outright said they sell Roku devices below costs to advertise to you.

BeetleB

Because with a stick, I can easily decide to chuck it and replace with another. Over and over again. Hard to do with a TV. Even if I had the money, disposing of one is a royal pain.

EduardoBautista

I trust Apple’s business model.

xdennis

I just connect it to a computer and watch YouTube without ads and movies without anti-piracy warnings (from a store I go to-rrent them).

bradfitz

Until they start using Sidewalk/LPWAN type things automatically instead of your home WiFi.

peacebeard

This theoretical capability could connect to a neighbor's WIFI in an apartment or condo.

raw_anon_1111

Every router shipped these days either by the cable company or separately is configured with a password by default.

ge96

They say you can just get a large PC monitor, for me it's the ads that would drive me nuts

clhodapp

I would agree if they would sell them over 55 inches with the latest panel technology in a similar pricing ballpark.

ge96

I really like that thin one featured on LTT a long time ago, it's like just a sheet of glass you attach to a wall, it's crazy.

buellerbueller

And audio. I don't want a separate audio setup.

6510

I have this article growing in the back of my head that is currently mostly a rant about how impractical technology turned out by comparing the current state with the old days. It's hard as there are countless examples and I want to address only the most embarrassing ones. Dumb vs smart TV alone could fill a tomb worth of downgrades. Do you remember the variable resistor, the rotary knob that provided volume control? The ease of use, the granularity, the response time!

I currently have volume control on my TV, one on the OS on the computer that drives it and one on the application that makes the picture. That is only half the problem

https://www.reddit.com/r/techsupport/comments/pblj86/windows...

I own a 60 year old black and white tv. If the volume knob vanished people would know the problem is in my head.

drnick1

As long as the firmware is proprietary and cannot be inspected or modified, the only reliable way to avoid snooping by tech industry is not to connect any "smart" device to the Internet. Use the TV as a dumb monitor for a PC under your control (running Linux). If streaming service X will not run on Linux because DRM is not implemented or enforceable on a free device, do without it, or find alternative sources for the content (hint: Linux ISOs).

irl_zebra

I've been using my pi-hole as my DNS and then also firewall blocking the TV from phoning out on port 53 in case the manufacturer has hardcoded DNS. Though I agree with the point and I shouldn't have to do this. This is just mitigation.

jvanderbot

You say "only", but if it is illegal, optional, and can be detected freely, it is very likely to not happen. For all the snark one can muster about DOJ, with those three things in place, it could get expensive very quickly to try to circumvent the law.

peterhadlaw

What about cheap cellular modems built in?

drnick1

Is there any evidence those exist in TVs and other home appliances?

Modern cars have cellular modems, I unplugged mine, and would not hesitate to take apart a TV and physically rip off the modem.

bluGill

Maybe not yet - but 5g was built with the idea of making them cheap. It takes a couple years to design the cheap modems and then a few more years to get them in TVs, so they could well be coming in the near future yet - only time will tell. And the modem will also be your wifi so you can't really rip it off without losing other useful things.

zephyreon

Perhaps the one thing Ken Paxton and I agree on.

otterley

A broken clock is right twice a day!

buellerbueller

It is an important observation, and a reminder: evaluate positions on their merits, and not who is taking the position.

DougN7

It seems like there is a big business opportunity for someone to create a box you attach to your network to filter outgoing info, and incoming ads. Too much work for a tiny team to research what everything is talking to, and MITM your devices and watch DNS queries, etc, but if there was something dead simple to block a Samsung fridge from getting to its ad server, I have to think it would sell.

sxates

That exists, it's called a pi-hole, and it's very popular. It will block the 'tv spy' apps.

jimt1234

I tried using a Pi-hole for this exact reason: prevent bullcrap TV ads. My Roku TV wouldn't stopped working. I had to whitelist so many roku-related domains that it basically became pointless.

packetlost

You probably overestimate the market for something like that. Most people don't know or care. Those that do are more likely to hang out on HN or adjacent places and know how to deal with it themselves anyways.

adolph

A sibling comment says "just use Pi-hole" which kind of works and is also inadequate. A similar system is Ad Guard Home. These work at the DNS level with preset lists of bad domains. They aren't necessarily going to catch your TV calling out to notanadserver.samsung.com because that domain name is not recorded in the list of naughty domains. They are definitely not going to help if your device reaches out via IP.

Another approach is to disallow all DNS or only allow *.netflix.com for the TV. In my experience attempting to only allow certain domains is a game of whackamole where everyone in the house complains their stuff is broken because it needs undocumentedrandomdomain.com.

brewdad

Until Samsung builds a fridge that won't cool if it goes more than some period of time (a week?) without pinging their servers. They'd probably get away with it given the friction of getting a large appliance out of your home and back to the store. Bonus evil points for making this feature active only after the return/warranty period expires.