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Ride into the Future with Waymo on Uber in Austin

ddxv

I love that this is landing in Austin before the cybercab. I think it will really drive the competition for Tesla to put out an (actual) self driving car. Or maybe they pivot to the next hype train.

NullHypothesist

+1

In SF, when Cruise & Waymo were both operating at the same time, there was a lot of animosity towards autonomous vehicle driving behavior (especially emergency vehicles). Both companies got lumped in together, but this seemed to stop as soon as Cruise paused operations.

It's nice that Austin will get a chance to see Waymo first, and have the ability to differentiate between the performance whenever Tesla launches. It'd be great if both performed flawlessly, but I have my doubts about one of these companies ability to act responsibly...

iwanttocomment

Austin already had Cruise until Cruise operations shut down in late 2023.

dkarl

I tried Cruise in Austin, and it was nothing more than a curiosity. What should have been a ten minute ride took almost forty minutes because the car took a circuitous route with lots of backtracking, presumably because the cars were programmed to stay away from certain intersections and avoid left turns. It was my first time in a self-driving car, so the cool factor was definitely there, but it was far from being a real product.

ra7

Not in any meaningful way though. It was limited to only night time and select riders for most people to even notice.

AlotOfReading

Both companies got lumped together, but Waymo had and continued to have issues after Cruise stopped operations. Some of those continued making headlines, like the 3am honking.

During the time they were both operating public service in SF, Waymo had slightly fewer incidents proportional to their fleet size, but almost all of them were extremely minor. Cruise had mostly minor incidents with a few catastrophic failures.

throwawayffffas

Elon has already pivoted to rockets, space internet, social media and dismantling governments, if you are still holding Tesla in my humble opinion you are already holding the bag.

bayarearefugee

Well at the very least it will be interesting to see the fallout when the lidar-less Tesla robotaxi flattens its first pedestrian.

fixprix

The problem is neither Waymo or Uber make their own cars, and the cars they use weren't purpose built for self driving. Both of those points give Tesla a huge economic and competitive advantage in the long run. Uber/Waymo are the middlemen, once OEMs start building their own purpose built self driving vehicles there's a good chance Waymo/Uber get factored out of the equation.

ra7

Not if OEMs don't have the technology. Making cars is the easiest part of self driving. Once you have the tech, you can farm the manufacturing out to many OEMs (like Waymo is doing with Hyundai and Geely) and then OEMs become the middlemen.

NullHypothesist

If Waymo continues to grow their OEM partner pool, then presumably they'd have a better ability to put cars on the road than Tesla. I'd say right now it's "advantage Tesla" but could easily see this flipped on its head if Waymo announces more partnerships soon. Could very easily see them partnering with major US automakers like Ford or Stellantis (lol maybe even GM, but that seems extreme)

tene80i

What’s the advantage of owning the full stack? Some margin on the base machine? Is that that huge a factor?

erikerikson

Ask Apple?

xnx

Cars are commodity. The brains/driver is the value.

scarface_74

Well seeing that Tesla self driving cars are all smoke and mirrors and has been for years and Waymo os operating now…

drivingmenuts

I don't want to be the one sitting in a Waymo when it decides to clusterfuck up traffic.

tene80i

Or an earlier one. Been a while since we heard any progress on how Hyperloop will own the future.

thefourthchime

I've been riding Waymo in Austin for several months as an early. They service the central Austin area. In that area, they've generally been available within 5-10 minutes.

The routes it takes are optimized for safety, if you compare the time of arrival between Waymo and Google Maps it's typically 20-30% slower to get there.

Most of the rides have been without issue, but I have had some things happen:

- It hesitated in the middle of an unprotected left on Lamar and had a car honk at

- It used a bus-only lane.

- It stopped in the middle of the street to drop me off a couple of times, annoying other drivers.

- I've had it get stuck, and it called support to get it out.

Overall, they are great but imperfect right now; I'm sure they'll fix these as time goes on.

hsnewman

Wait, you had to call service to "get out"? What if there is an emergency and you need to get out?

Arainach

"get it out" where "it" is the Waymo vehicle - that is, the passenger could have (if safe) left the vehicle at any point but they encountered a situation where the software was unable to proceed and needed a human to control the vehicle

Swizec

> Wait, you had to call service to "get out"?

In my SF experience, the car got stuck. Trying to leave my pickup spot into rush hour traffic and nobody would let it in. The car then called support and had a human driver do some city-appropriate aggressive driving to force its way into the lane.

> What if there is an emergency and you need to get out?

I could open the door at any time and leave. But was curious to see what would happen.

jennyholzer

I would bully the fuck out of any Waymos I saw on the road

kentm

They mean getting the car out of the situation, not them being unable to leave the car. Definitely a concern if the car is stuck and it’s unsafe to leave the car, ie on a busy highway.

spelunker

Does the car react to being honked at?

xnx

Not that I've ever heard. How should it react?

chasebank

Is it cheaper?

ra7

The only bummer here is that there's no guarantee of matching with a Waymo. You can set your ride preference to "increases chances" of getting a Waymo, but I wish there was an option to always get it if your ride starts and ends in their service area. It's a strange decision from Waymo to agree to this.

xnx

Maybe with the current limited capacity and mixed-service Waymo didn't want people making the false conclusion that Waymo wait times were longer than Uber wait times?

throwawayffffas

> Starting today, riders who request an UberX, Uber Green, Comfort, or Comfort Electric could be matched with a Waymo fully autonomous all-electric Jaguar I-PACE vehicle – at no additional cost.

That made legit laugh out loud. No additional cost? Are you for real Uber? It should be significantly cheaper.

ajmurmann

Have you taken a Waymo before? The car and ride in general is much nicer than your average Uber or Lyft ride.

throwawayffffas

I have not and I believe you. But seriously, the incentive for automating anything is cost. Even if it's nicer, the removal of the driver does not make it a "premium" service, it makes it an automated service. The expectation is lower cost not higher. I know that supply and demand and competition right now might be at a place where the same price for eventually the same service is expected. But still "at no additional cost" read hilarious.

tfehring

Anecdotally, I use rideshare every workday for last-mile transit from the train station, and I’ll pick the $13 Waymo over the $7 Uber every time. There are some inherent advantages to the self-driving, like improved safety [0] and not having to talk to the driver, but the main benefits are that it’s just a consistent experience with nice quiet cars, ~90%-ile driving quality, and much more accurate time estimates.

I look forward to competition bringing prices down, but on pure quality and willingness to pay, the premium price seems to make sense.

[0] https://waymo.com/research/do-autonomous-vehicles-outperform...

xnx

> the incentive for automating anything is cost

Cost savings are a huge factor, but in self-driving (and other areas) safety and consistency are equally important.

Waymo's make mistakes, but they don't get tired, drunk, distracted, or angry.

null

[deleted]

xnx

Why should a totally private ride with a safe driver cost less than a ride with a driver who might be drunk, tired, distracted, reckless, and/or rude?

throwawayffffas

"Safe driver" while the Waymo won't be drunk, tired, distracted, reckless or rude. It may fail in many other ways, from software bugs, ML errors, to hardware failure.

xnx

> It may fail in many other ways, from software bugs, ML errors, to hardware failure.

Definitely a risk, but one that has been well studied. Waymo is safer than other drivers in the areas it operates: https://waymo.com/blog/2024/12/new-swiss-re-study-waymo

nemothekid

Because the input costs are less?

GuinansEyebrows

Do you not want it to cost less?

jonas21

This is a new technology. Early adopters of almost anything will pay more as it takes time to scale up and improve unit economics. reply

slaw

Apollo Go robotaxi offers rides for 4 yuan/50 cents.

https://www.cnn.com/2024/07/18/cars/china-baidu-apollo-go-ro...

hn_throwaway_99

As a consumer, I think this is great.

As for its impact on society, I worry. Famous investor Jeremy Grantham said recently "If the government does not smooth out the benefits of AI, you will have either starvation or revolution." Huge numbers of people rely on driving for their income. More importantly, automated driving can only lead to even more concentration of wealth. With human drivers, most of the income generated stays within the community. With automated drivers, most of the income goes to much fewer places and people.

Look, driving is one of those tasks that I actually do believe to be a great thing to be automated away. But given the history of society since the Internet I have 0 confidence that we'll be able to deal with the giant impacts related to further concentration of wealth.

joshdavham

I’m also worried about this. I was recently down in San Francisco and was using uber a fair bit (I couldn’t use waymo bc I’m a Canadian without a zip address). It felt weird to be talking to uber drivers while seeing tons of Waymo’s zipping around. There aren’t many jobs that are going to be fully automated away by AI but human uber drivers actually might be and I feel sorry for them.

whiplash451

I agree. There might be a fairly "simple" solution to that problem. Let the government tax some % of each ride and use that money to redistribute wealth.

(I am not saying it will happen or will be done well)

renewiltord

A thing we could do is tax everyone who uses or makes software and give the money to people who used to use paper processes. For example, we could pay DMV workers 10x what they currently make by placing a small $1k tax on everyone in tech in the US.

Apocryphon

UBI for DMV

rossdavidh

So, I live in the corner of Austin (SE) where a lot of the Waymo autonomous cars are based, so they're on the road next to me a lot. At first, always with a human in the car, but lately without. So far, they don't do anything too crazy. What I am curious about is what happens when they become numerous on the road. Rumor has it that an earlier attempt in downtown Austin resulted in gridlock, with a bunch of self-driving cars stuck.

In a situation like that, humans are more likely to figure out that they need to break the rules in order to break the gridlock (although it certainly can happen with human drivers, but in almost 30 years of driving in Austin I've never experienced it). For obvious reasons, self-driving cars are not usually given this kind of programming.

Of course, if they're always a small percentage of the cars, it's not really an issue.

heliophobicdude

I was expecting a discount. In the onboarding it says "Prices are the same. You won't pay more for autonomous rides."

If that's the case, I would rather give my money to a human driver than just Uber.

hn_throwaway_99

I wasn't really expecting a discount, but that quoted statement irked me. The way it's phrased, it's basically trying to subconsciously set the baseline that you should expect to pay more for autonomous rides (because "tech"), despite that, as the top comment states, it's not currently a "glitch free" experience.

Pet peeve side note on language - if I see one more article from a tech company about Austin that starts with some version of "Yeehaw", I'm going to go postal. It has all the authenticity of the "How do you do, fellow kids!" meme, not to mention that Austin is about as "Texas country" as San Francisco is.

GuinansEyebrows

> The way it's phrased, it's basically trying to subconsciously set the baseline that you should expect to pay more for autonomous rides (because "tech")

It’s literally already happening in this thread.

gs17

When I was in LA last fall, Waymo was more expensive than both Lyft and Uber. I half suspect it's an attempt to placate human drivers (and/or the corporations that hire them) for the time being.

jennyholzer

Who is at fault if a Waymo is involved in an accident? Who pays who?

proudestmonkey

If another driver causes the accident, presumably them, but if Waymo causes it, they are the ones paying (unlike Tesla at the moment)

hn_throwaway_99

Comparing Waymo and Tesla here is a non-sequitur. Waymo is an autonomous taxi service. They literally are the driver. Tesla does not have an autonomous service where there is no human driver in control.

throwaway243123

Wow, I wonder if they'll make it up north any time soon!

notepad0x90

I don't think it's right to expect companies like this to do what is best for their workers or society at large. Nothing wrong with chasing profit, but don't expect them to be what capitalism never allowed them to become.

I just have some optimism left in me I guess. I really hope worker-owned companies or companies incorporated to chase after the public's interest take off in technology. In a purely capitalist context, it kind of makes a lot of sense. Consumers generate demand and they will do business with companies that have their interest in mind and provide the most value. But for that value to be generated, it usually means less profit for the corporation. But my hypothesis is that profit and growth are not always following the same linear path. A company can generate enough revenue to not just pay it's people but grow at a steady pace and even generate enormous amounts of profits to it's owners in the long run. while at the same time, it's priority would be generating the best value to it's users,customers and the public at large instead of short-term profits.

Take uber for example, until recently they were not even a profitable company, this is after 10+ years. I genuinely believe Uber provided a ton of value to the public at large, including myself. I spend a fortune at Uber. But that was not the goal of the company. To restate, if Uber focused on generating value to it's users and drivers/couriers, it can become a net positive in society and we would depend on it more. In the long run, it would be a monopoly like utility providers.

With Waymo, their priority is clearly profit, not the public interest. This means less employment and less quality of service. I'm sure it will generate a lot of profit in short term, but as much as I am a fan of Uber as a company, this is short-sighted. They will lose the public's trust with such moves and policy makers will have to regulate them a lot more. They will become a service the rich and privileged can afford but only in times of inconvenience. But they could have become more profitable than Walmart and Amazon combined. Think about it, they can dominate delivery, period! Amazon and Walmart are inconvenient and costly middle-men.

In short, businesses should provide not just a barely viable service or products, but they should provide a product their customers want, even at loss sometimes (loss-leaders and all), so long as it is the best strategy for long term profitability. Structuring a company so that it will always prioritize long term viability make sense, and I hope to see that sort of thinking prevail.

marxisttemp

Why would any company be motivated to reduce profits? You seem to fundamentally misunderstand what makes capitalism tick. Capitalism writ large will always, always optimize for short-term profits over long-term well being.

notepad0x90

it shouldn't. but short term profits is just gambling. Even as individuals, if we accumulate wealth, we should consider our great-great grandkids benefiting from it, not just ourselves. Short-term profits are not about generating wealth but keeping scores and one-upping each other.

It's really a question of wisdom, planting trees under whose shades we'll never sit.

null

[deleted]

askl

What a lame future.

NullHypothesist

Got any better ideas?

askl

For the US, no. For normal countries maybe investment in public transit.

xnx

Self-driving cars are modern public transit. "Train brain" is old thinking that public transit should take billions of dollars and decades to make fixed-route trains that only get travelers part of the way to where they actually want to go.