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If you're remote, ramble

If you're remote, ramble

368 comments

·August 3, 2025

majke

Let me share a personal story. Back in 2014 when I was working at Cloudflare on DDoS mitigation I collaborated a lot with a collage - James (Jog). I asked him loads of questions, from "how to login to a server", via "what is anycast" to "tell me how you mitigated this one, give me precise instructions you've run".

I quickly realised that these conversations had value outside the two of us - pretty much everyone else onboarded had similar questions. Some subjects were about pure onboarding friction, some were about workflows most folks didn't know existed, some were about theoretical concepts.

So I moved the questions to a public (within company) channel, and called it "Marek's Bitching" - because this is what it was. Pretty much me complaining and moaning and asking annoying questions. I invited more London folks (Zygis), and before I knew half of the company joined it.

It had tremendous value. It captured all the things that didn't have real place in the other places in the company, from technical novelties, through discussions that were escaping structure - we suspected intel firmware bugs, but that was outside of any specific team at the time.

Then the channel was renamed to something more palatable - "Marek's technical corner" and it had a clear place in the technical company culture for more than a decade.

So yes, it's important to have a place to ramble, and it's important to have "your own channel" where folks have less friction and stigma to ask stupid questions and complain. Personal channels might be overkill, but a per-team or per-location "rambling/bitching" channel is a good idea.

jamesog

> I collaborated a lot with a collage - James (Jog). I asked him loads of questions, from "how to login to a server", via "what is anycast" to "tell me how you mitigated this one, give me precise instructions you've run".

Hi, that's me! There were definitely a lot of fun conversations.

I liked that a culture of internal blogs became a thing too. It was good to see people brain dumping their experiments and findings. I think people learnt a lot from following all the internal blogs.

DiggyJohnson

Always funny to see these sort of missed connections on HN.

> internal blogs

In my personal experience the problem is the total lack of writing culture at non-premiere companies.

Put differently: unless you’re working on a great team at a great organization roughly 90% of people cannot be expected to write/read well as a component of technical collaboration. Any thoughts on that? I may just be too cynical

dknecht

And it still lives on today where we reposted this post!

ZeroCool2u

We have an organic channel like this that's just called "Study Hall". People constantly ask technical questions and they know it's a judgement free zone. Probably one of the most productive chat channels in our org.

serf

>and they know it's a judgement free zone.

that's the thing that's so inorganic about this whole thing : it's not a judgement free zone, it's a zone that tricks people into presuming that.

If some underling somewhere says something that exposes their ignorance or naivety to either a policy problem or a technical problem you'd better realize that it's going to trigger a 'review mechanism' somewhere down the road within the organization; to think otherwise would be pure fantasy.

Similarly : if you go drinking with the boss, you do still have to remember that the drunk puking slob who you're carrying to their hotel room is going to wake up and be your boss tomorrow.

very few humans actually disconnect this stuff from their internalized judgements of people.

oefrha

Yeah, maybe I’m small-minded, but if someone I’m not familiar with, say a new hire asks a question way beneath their presumed experience level I’m absolutely gonna judge, judgement free be damned; and if they’re my report I’m gonna question the hiring (in my mind). There’s no shortage of imposters in the industry, most of them who’re capable of landing jobs above them are probably also smart enough to scoff at pure fantasy like “judgement free zone”.

Seattle3503

This is going to depend a lot on culture.

BoxFour

This strikes me as a somewhat unfair characterization of many of these communities. In my experience, a much more common issue is that the people who do have answers end up ignoring the group and it becomes pointless. It rarely becomes a source of career hindrance or long-lasting judgement, it just ends up being useless because there's not a lot of incentive for the expert side of the equation.

People who are likely to judge people for dumb questions are rarely involved in those groups in the first place, for exactly all the obvious reasons.

The more realistic outcome isn’t that your boss ends up a drunk puking slob (and for what it’s worth most of these groups don’t include leadership anyway, so not sure why anyone's boss would be involved) but that an intern floats a terrible idea ("I'm thinking of taking these 10 shots of 151"), nobody responds, they take silence as approval, and they end up causing a mess and then being judged for the mess they caused.

A quick gut check from them with a healthy group might get a few eye rolls and a "here's why that's a bad idea", but not any lasting judgement unless they completely ignored the advice.

The only case I can think of where that might happen is if they already did something which has policy or legal implications ("hey i accidentally dumped the whole user base including PII to my phone"), in which case - good? There should be a review mechanism, including consequences if they ignored a bunch of roadblocks.

Aurornis

I understand the point you were making, but from a manager’s perspective this format is something we’ve tried to avoid. Having a place to have people ask questions is great and encouraged, but doing anything that starts gravitating the knowledge toward a person instead of a topic creates problems for discoverability, searchability, and risks creating the impression (for new employees) that certain specific people are at the center of projects they just happen to know a lot about.

So while the Q&A format is good to have available, I’d discourage creating separate channels around a person. I would encourage everyone to just go to the appropriate topic channel and discuss it there.

I do the same thing when someone starts asking specific technical questions in #random or #general: Redirect to the project specific channel. That’s the place where all of the relevant people will be relevant and watching and it’s the first place they’ll search in the future.

majke

This is a great comment. Thanks.

In my case - indeed the name is a historical baggage, I'm not arguing for or against it.

Indeed we had regularly situations that we had to pull in experts from other rooms, to discuss specific topics (like TCP), so we should have forwarded the conversation at the start.

But I don't think this should be categorical. There is value in non-experts responding faster (the channel had good reach) by your non-expert colleagues than waiting longer for the experts on the other continent to wake up.

Maybe there should be an option to... move conversation threads across channels?

I think there is place for both - unstructured conversations, and structured ones. What I don't like about managerial approach, is that many managers want to shape, constrain, control communication. This is not how I work. I value personal connections, I value personal expertise and curiosity. I dislike non-human touch.

"You should ask in the channel XYZ" is a dry and discouraging answer.

"Hey, Mat worked on it a while ago, let's summon him here, but he's in east coast so he's not at work yet, give him 2h" is a way better one.

I know that concentrating knowledge / ownership at a person is not always good, but perhaps a better way to manage this is to... hire someone else who is competent or make other people more vocal.

And yes, I don't like managers trying to shape communication patterns.

Xeoncross

This is the difference between a good idea and the implementation.

People just act differently in "official" topic channels.

It's like when you buy that super secure door lock and the lowest bid handyman bends it while installing because it's such a pain to align correctly and now it's just as vulnerable as any other lock.

eldenring

yep, also doscoverability is not an issue with Slack. You can find most things with a search, people typically don't go scrolling through a channel to find something.

seadan83

I've found the best way to kill a conversation is to point out the appropriate place the conversation should have started.

xg15

> I do the same thing when someone starts asking specific technical questions in #random or #general: Redirect to the project specific channel.

What if it is a specific technical question but does not clearly belong to a specific project?

TimTheTinker

That's the remote equivalent of banning informal conversations in the hall and saying "save it for the daily team meeting".

It feels good as a manager to formalize things, but the best collaboration and ideas happen organically at less formal times and places - and those times are worth at least as much, if not more to the company than anything formal.

You might as well say "no thinking about work in the shower."

saltcured

Ouch, my wife has encountered almost exactly that in a recent brush with a biotech company that seems to have been infected by FAANG expats. She was advised that any kind of sidebar conversation is a faux pas.

I struggled to guess at the real motive. Is it some project manager's blatant control freakery? An org-level, cynical management attempt to commoditize their knowledge workers? Or some kind of emergent failure where culture morphs through openness -> radical transparency -> enforced conformism a la 1984?

latchkey

> from a manager’s perspective this format is something we’ve tried to avoid

I'd rather avoid the manager's perspective.

LouisSayers

yeah, total buzzkill.

I get the need to call a peg a peg, but it's also good to allow a little fun as well or you end up with these dementors sucking the life out of a company.

For a slack group, I think it's relatively harmless if the focus is around casual shoot the shit convos.

Aurornis

The blog post is from a manager’s perspective. It’s a manager explaining what they had their employees do.

gr3ml1n

Fwiw, Marek's technical corner still exists and still gets some activity.

rablackburn

I did read the post, but allow me to also recommend rambling when you’re remote.

As in, take time in your day to wander and roam. (I would go for a ~1hr hike in the mornings as my “commute”)

It gives you a sense of distinction from being home or “at work”. The routine cardio, and musings you have while walking make it well worth it.

gwbas1c

This is also known as "driving your kids to school."

When my schedule allows, I walk my dog with my daughter and pause at her bus stop and meet her friends. Years ago it was a 45 minute walk, round trip, to daycare.

closewith

Ideally not driving, as the walk is at least half the benefit.

laweijfmvo

not to be confused with “dropping the kids off at the pool,” right?

tnel77

No. That happens once you get to work and you’ve had your first cup of coffee.

kmarc

Indeed, I, as a fully remote, probably overworked person, sometimes wonder if I'm a loser just because I never

* pick up Becky from school

* feel under the weather today so I'll be offline and "take it easy" (never hear about me anymore today)

* sorry "traffic jam" (10:00am)

* sorry "train canceled"

* will leave a bit early (2pm) for [insert random reason] appointment

While all these can be completely valid reasons, it's just funny hearing one of these daily. On a side note, I also kinda like my job and am not interested in slacking.

bagacrap

I do tend to be a bit suspicious of the one-day "under the weather" events.

However I do think we need to make extra room for parents (I am not one, yet). I'm going to need a doctor who's younger than me when I'm 80+

Folks could always just disappear instead of announcing these things, but is that better? And as a senior on my team, I over announce certain stuff to let the other team members know that WLB is ok.

xandrius

Re-reading your own message should definitely be a bell for you to notice either your lack of trust in others and/or your twisted perspective that work is the goal of life.

Unless you are the one paying for that person and they are not performing as by contract, even if someone needs an extra day off to chill, you should be happy they do take it as it creates an environment where you also could take it off if you so wished.

doubled112

I get migraines that can disappear as fast as they hit me. Can’t see, can’t feel my face and sometimes a limb, can’t focus or form sentences.

I could pretend to be available that day, maybe, but it’s mutually beneficial for me to just take a day off.

The next day I’m usually just fine, and I don’t always give more explanation than “taking a sick day”.

sgt

If someone you work with and you otherwise trust e.g. with your code, servers, and business, says they are feeling under the weather, why should you not assume they are not telling the truth?

wallstop

Interesting. When I do not feel up to the task of working, whether it is a physical, mental, emotional, spiritual, or arbitrary cause, I use one of my provided PTO days and email the team a short "I will not be showing up to work today" message, without explaining the cause.

I similarly don't bat an eye when a coworker takes off for whatever reason. We're allotted PTO. Why jump through hoops to convince ourselves that it's ok to use it?

pavel_lishin

Yeah, children bring home all sorts of vile stuff that'll knock you out for a day. And sometimes, it'll just be something random. This morning I had - let's call it "digestive distress" to avoid describing the horrors - that would have definitely meant I wouldn't be able to work if it were a weekday, but I think I'm over it now, and I'll be showing up tomorrow just fine.

ralferoo

> I do tend to be a bit suspicious of the one-day "under the weather" events.

I bill by days worked, and I'll still take a day off if I'm feeling terrible in the morning. Even taking the hit on pay is worth it, because I'll probably recover in one day instead dragging it out for 3 days.

But then, maybe I'm too honest. On occasions when I've felt ill later in the day, I've also just signed off early before the team meetings and just left a message like "I worked 6 hours today, but felt really unproductive, so I'm finishing early and I'll only bill a half/quarter day" (depending on how little I got done). Not had any complaints yet.

threetonesun

It used to be common to say you're taking a "mental health day", which was a recognition that while maybe you were not physically ill (or were, just not in a way anyone else had to worry about or to an extent that you couldn't make it to the office), you were not in a state to contribute meaningfully to the work being done.

Which is fine. And better than the people who show up no matter what and drag others down by being miserable and making mistakes.

dTal

>I do tend to be a bit suspicious of the one-day "under the weather" events.

If you don't normalize one-day "under the weather" events, you are trading them for multi-day "off sick" events.

Personal anecdata: I recall once at a job with a particularly easygoing boss I simply didn't feel up to my morning commute, for no easily definable reason. I rang in sick anyway and went back to sleep. I then proceeded to more or less sleep through the entire following 24 hours, until it was time to go to work again. Lo and behold I magically had the energy this time, and bounced into work. I then realized that I had been suffering from fatigue from the early stages of an infection which I had successfully fended off through rest - had I dragged myself into work, I most assuredly would not have been there the following day, and probably not the day after that either.

closewith

What you're describing is life, not slacking.

It sounds like those people have their priorities and you have yours. Personally, theirs sound much more sustainable than yours.

cootsnuck

I can also vouch for this. Going to the park near my house to walk for 30 mins is great just for the sake of getting out the house and moving my body when I'm feeling anxious. It does wonders for me. Important part to is that I walk for as little or as long as I want, no guilt or shame, no expectations.

sergiotapia

One of the best parts of my day is to put on my straw cowboy hat on, no shirt and walk around the block at around 10am to get some raw sunlight on the body. No phone just walk around.

IshKebab

Yeah... Maybe read the post because this is complete off topic.

codingdave

I'm with the other commenters who agree in spirit, but would hate the details in the post. Assigned channels where you are expected to post your random thoughts feels utterly dystopian to me.

In my experience, "rambling" channels build up organically... as you have a thought, you share it with someone relevant, not just drop it into a channel and see who reads it. Over time, small group chats evolve naturally, and assuming everyone has communications skills, topics that become relevant to the whole team are then shared with the whole team.

I agree that such discussions are healthy, maybe even required, for a functional remote team. But let people organize themselves - don't prescribe specific methods that teams must follow. The last thing we need is a formal framework of how to have organic discussions.

ronbenton

“I see you’ve only had 15 rambles this week”

“Isn’t 15 the minimum?”

“Well, yeah, if you just want to do the bare minimum. But look at Todd over there - he has 37 rambles”

“Well if you wanted people to have 37 rambles why wouldn’t you make that the minimum”

mjevans

Ref: Office Space (Movie) Flare at the restaurant (I believe it's a spoof on TGI Fridays / Chillis etc)

If you have not seen Office Space ... It has a couple raunchy things and it's general political correctness calibration is circa ~2000 USA so go in with about that level of culture expectations.

Having said that, it's a GREAT movie which is practically a comedic documentary of US office politics and tropes. Though some of the standards have shifted a tiny bit, the general culture is still relevant today in many if not most offices. The movie showcases culture and human nature more than any particular era.

topato

I think that was the first R rated movie I saw as a child (and probably the first movie I pirated, on pre-P2P networks). The grand wisdom of the Geto Boys (sic) has stuck with me ever since. "The type of chicks that'd double up on a dude like me do [care about money]" I've gotten way off topic

gopalv

> The movie showcases culture and human nature more than any particular era.

Most of my middle management experiences has been between Office Space and Better off Ted.

One with "Don't care" as an answer and the other says "Care more" as its.

Those are the two extremes of the genre.

SoftTalker

It’s so much like real work I can’t watch it. Same with The Office series.

waynesonfire

> general political correctness calibration is circa ~2000 USA

there is white people rapping and Michael Bolton is ashamed of his name. Tread carefully folks!

apwell23

Its crazy how that movie has stood the test of time

e3bc54b2

Recently $DAYJOB has been moving more and more towards Office Space. But none of the young'ins are aware of it. So I just showed them the scene with the Bobs. Their faces were priceless. I doubt any of them came to office with same mindset again.

throwaway743

That's just a straight shooter with upper management written all over them

calvinmorrison

Mine certainly is. If my employees don't fill out their timesheets and tps reports how will I do payroll

tossandthrow

If this is your attitude, then you are not part of a team of 2 to 10

echelon

Yeah, but Obsidian is a startup. A remote startup.

If you're in a startup of <10 people and someone isn't communicating with the rest of the team, it's not going to work.

I can see how this feels dystopian in a giant corporation, but that's because everyone is there for the paycheck.

In a startup, people are making sacrifices to make the thing work. They could get a higher paying, less stressful job.

Picking a startup and not being engaged is disruptive.

null

[deleted]

HappMacDonald

.. yet "being disruptive" is supposed to be the goal of a startup innit?

null

[deleted]

ducktective

> Hey Veo, guess what? New plot for another Black Mirror episode just dropped

Aurornis

> I'm with the other commenters who agree in spirit, but would hate the details in the post

This seems to happen a lot: Someone writes some highly exaggerated career advice that has good intent at the core but turns into overly weird suggestions by the end. They might be trying to be memorable or to make an impact by exaggerating the advice.

Then some people, often juniors, take it literally and start practicing it. They think they’re doing some secret that will make them the best employee. Their coworkers and managers are more confused than impressed and think it’s just a personality quirk.

As a manager I found it helpful to skim Reddit and other sites for semi-viral advice blogs like this. With enough juniors in a company there’s a chance one of them will suddenly start doing the thing written in a shared post like this. Knowing why they’re doing it is a good way to help defuse the behavior (assuming they don’t really benefit but rather do it because they perceive it will look good)

bee_rider

Maybe Agile was one of these things, but then a bunch of people started doing it literally.

TimTheTinker

The original manifesto wasn't[0], but it's certainly likely a lot of cargo-cult "Agile" is.

[0] https://agilemanifesto.org/

marcosdumay

> but then a bunch of people started doing it literally

Most people doing "agile" do literally the opposite of what is on the manifesto.

twic

Other way round, i think. The original form had a lot of weird practices which actually worked. The form most common today is just lip service.

quietbritishjim

Or maybe they know that saying something wrong gets more comments / "engagement" than something more reasonable.

daxfohl

"When a metric becomes a target, it ceases to be a useful metric"

michaelrpeskin

Yeah, I don't like it in "channels" either because it's too random. What I started years ago at a previous company who was using Confluence (yuck, I know), as the knowledge base was to have a "Personal Space" where I created internal blog posts. I still do it at my new place using their tools. What I do is more "bloggy" and than "rambly".

When I'm considering a refactor, I write up my thoughts in English (which often helps clarify things rather than focusing in code at first). And then I point the rest of my team, to the post and say something like, "I'm going to tackle this next Wednesday, let me know if you see anything wrong with the approach". People who care and have options can chime in, if they're too busy they can ignore it. But everyone is given the chance to comment.

But where I find the real value is when I'm working on a new algorithm or analysis approach. Our internal blog software natively supports LaTeX math blocks (like GFM), so I can write out my algorithm ideas using formal math notation. I've pre-found a bug or bad idea many times just by translating my English into LaTeX. I actually find the expression of those ideas in a blog post the key tool to solidify ideas before I code them.

I'm under no illusions that most of the team even reads what I write, but the work of formalizing it for semi-public consumption really clarifies my thoughts and keeps me from spinning too much while I'm actually writing the code.

These aren't super formal academic quality publications, more like semi-formal ramblings, but I think the difference between hitting "publish" vs just typing in a channel slows me down enough to really think through things - and those who do end up reading them are reading slightly more thought out idea than a stream-of-consciousness rambling which means they'll get more out of it too.

mjevans

Same idea as rubber-duck debugging or just explaining things to someone else. The work of translating the idea forces your mind to marshal and walk the structures from a fresh angle and you can gain insights that were lacking.

Getting more eyeballs on that idea also helps. Both in the different knowledge and expectations / assumptions they have and in proofing how clearly the idea's communicated. Really helps reveal areas where there's ambiguity you hadn't even realized because it's not even a confusion spot you'd consider with your knowledge.

AtlasBarfed

So once upon a Time, jireh and confluence were far better solutions than things like bugzilla and other "solutions".

The last 10 years I've seen jira and confluence groaned about, what has replaced what they do?

unethical_ban

Off topic, 10 years ago, I hated confluence and wanted my team to be able to continue using DokuWiki.

Now, I've consulted at places that use Microsoft Teams file shares for their "documentation", and I feel like I'm back in 2005. Confluence would be a dream.

nuancebydefault

Confluence as well as other atlassian tools have evolved quite a bit, in the good direction (minus the ai fluff)

pimlottc

I think the pos tog having a designated spot is to remove friction. Otherwise you can gummed up trying to decide where to post: “is this worth bothering the team? Maybe I should just message my friend? Or should I just bring it up in the next standup? Or maybe the retro…”

kepano

> Assigned channels where you are expected to post your random thoughts feels utterly dystopian to me.

I agree that if it becomes a top-down expectation or a performance metric it would be terrible. The practice at Obsidian was emergent and bottom-up. Maybe that's because of the small team size and flat structure. Also why the article states "They should be muted by default, with no expectation that anyone else will read them."

Aurelius108

Agreed, it’s one of those things that works well if it happens organically but not as a policy. I’ve got a personal wiki at work where I dump a bunch of useful stuff, it has helped people and attracted attention which is nice. I think the easiest solution is to have longer-form team meetings once a week.

OmarShehata

> The last thing we need is a formal framework of how to have organic discussions.

this is no different from best practices for programming though. People take a rule that generally works well, but a manager who doesn't understand it tries to enforce it blindly ("more unit tests!!") and it stops working

computer engineering & social engineering share a lot of the same failure modes (which is good news, if you are very good at debugging computers, but find people & politics confusing, you can unlock the latter once you see in what ways your insight in one domain can transfer to the other)

kiitos

Nothing in this post suggests any kind of expectation, mandate, or obligation to post anything in any kind of channel.

The problem that this post is trying to address, is that these kinds of informal rambling channels -- which have enormous value -- almost never happen organically.

jama211

They say something about posting 3 times a week. Even if it’s not a formal obligation, it’ll certainly feel like one if they notice you never post whilst other people do.

kiitos

it's pretty interesting to see this discrepancy in response to this idea

some folks -- i guess like you? -- read this and think, "oh, great. a mandate that fixes a problem i don't have, and now might be something i'm forced to participate in against my will"

and other folks -- definitely me, and i believe the OP as well -- read this and think, "oh, great! an idea that might help me with a problem that i have, and might be something i can point-to as one possible solution to that problem"

siva7

> We have no scheduled meetings, so ramblings are our equivalent of water cooler talk.

This is the difference. Most teams have scheduled daily (!) meetings, so such rambling channels often times feel more like another chore and therefore fail because they haven't emerged of a natural need from the team.

ruszki

I’ve never used such rambling channel, but I “ramble” quite a lot. For me, the chore is not ramblings, but scheduled meetings. On my dailies, no new information is created, and basically I just repeat things which are known already by interested parties. I never wait for meetings to say things. I would just loose time.

Also, during informal random meetings, scrum masters don’t kill spark of great ideas by saying “we should discuss these elsewhere”. It happened numerous times.

MrGilbert

Although it really depends on the team's maturity to acknowledge that they are missing social interaction in the first place.

I'd also argue that "scheduled meetings" doesn’t translate to "water cooler talk" automatically. So even if you'd have regular scheduled meetings, you might still crave for some socializing.

siva7

I would hope so that scheduled meetings would not translate to water cooler talk. I want to talk about the agenda and not some smalltalk. People tried crazy things during covid to replicate the water cooler talk through remote tools. If we can have some laughs together about the agenda, that's what i like. People are different i guess.

MrGilbert

I usually ask people if they are open to a coffee talk. Just 15 minutes each month. Some people talk about their personal life, others talk about what's on their mind with regards to this and that work project. It‘s interesting how different people are. I‘m fine with any of those topics - I value the interaction more than the content.

scarface_74

I’m not anti social by any means. Part of my job has been flying out to talk to customers, the business dinners, helping sells to close deals (I’m more of the post sales architect), etc.

There is a bar downstairs where I live in a tourist area where I’m friends with the bartender. I’ll go down there, maybe get a drink or sip on diet soda and just talk to whoever comes down and with the bartender.

We had a regional in person get together a day before I went on vacation and the get together was supposed to be an overnight trip. I flew in the morning and flew out back home late that night just so I could attend the social events the day before the meeting.

All that and I hate remote “social” events and don’t attend. I loved our team’s quarterly get togethers where we would fly out out to one of our company’s headquarters once a quarter someone in the US. All of us are older (35+) and have lives outside of work. We come to work to make money, not to socialize.

count

We schedule a 2x a week 15-30 minute no-project-talk socialization meeting for our fully distributed team. It helps a LOT. We also have dedicated rambling channels in slack, active much of the day.

stingraycharles

We tried that but it ended up being just a few people talking and most people just listening and/or continuing their work.

As a team lead within a small, fully remote company I’m struggling to find the right dynamics as I can see people really like to socialize (I have 3 1on1’s with each of them every week, and a lot of times we just talk about personal hobbies, what they did last weekend, etc), but it seems like in groups people end up being too shy to socialize.

jobs_throwaway

group discussions over zoom just don't work IMO. The sound only allows one person at a time to speak so its extremely your-turn-my-turn in a way that an organic, in-person group socialization isn't. It isn't as jarring in a 1:1 because you can watch that person's face and without much effort predict when they're going to speak and so not interrupt them. When it goes beyond that, the flow of the conversation gets stilted

mystifyingpoi

> just a few people talking and most people just listening and/or continuing their work.

Same experience on full time remote gig. Didn't help that my colleagues were mostly speaking about topics that I had zero interest in. So I just muted myself and practiced some guitar. You pay me for this time, you organized this meeting, so be it.

count

This is how group conversations happen in person at an office too. I think it's fine, and everybody has reported feeling more connected / less isolated during our periodic polls since we started doing it.

jama211

I would honestly hate that so much. A meeting at the wrong time throws out half the day’s momentum and work is hard to get done. A _socially draining_ meeting? Forget it.

If you did this at my company, I would turn up with a smile every time, and then get hours less practical work done that day, because I would be drained and also because I know I would be shut down if I tried to say that these social meetings don’t work well for me, so you wouldn’t even know.

Just remember, just because nobody has complained doesn’t mean something doesn’t impact people.

codethief

I have worked for remote companies since covid and even though we have daily meetings, a dedicated space for ramblings actually sounds like a cool idea. We usually try to keep our meetings strictly on-topic.

goalieca

> Most teams have scheduled daily (!) meetings,

.. And because we spend 30-50% of our day in meetings, some person is always saying "take this offline" or "we'll circle back later".

ryankrage77

Huh, just realised my team did this organically without realising it. People were often hesitant to ask questions they perceived as 'dumb' in the group chat, and definitely unwilling to post anything seen as complaining/moaning about problems. We created a second chat without any managers in it, with a description clarifying it was a dumping ground for questions and comments that didn't fit in other chats. It sees a small but steady flow of use, mostly questions that people probably should know, but can't remember the answer/process of the top of their head, and the occasional slightly less-than-professional complaint or criticism about a service/tool/process. My favourite part is that I can actually discuss things in there - in the main chat, once the question is answered/problem is solved, if we keep chatting about it it's seen as clutter/distraction. I think it's beneficial to have an outlet for these things.

chaz6

I always ask the "dumb" questions, even when I already know the answer, because there are always people too intimidated to speak up, and it sometimes facilitates a deeper discussion.

fantasizr

I always respected leaders who did this, preprogramming the dumb questions in a presentation for the benefit of the timid ones

kqr

It also gives you cover to ask questions that reveal politically inconvenient truths: you can pretend you had no idea that answer would pop out of it.

(Of course, in an organisation that contains many politically inconvenient truths, you can easily end up doing that too much and people will catch on to it and dislike what you're doing. Another drawback is you have to be willing to look stupid and trust that the stupid first impression goes away with time.)

softwaredoug

There is a kind of leader that's threatened when they don't control communication. In these cases, random thought bombs on slack feel like chaos. Like people are going in random directions not rowing together. I don't think this is true of course -- people are just sharing inspiration and ideas. But in some places / cultures just rambling on slack can be dangerous and put a target on your back. You can be labeled as "distracting" by these leaders that feel threatened / worried about the perception the team is not executing on their marching orders.

Somehow this is more embarrassing to this leader than random hallway conversations you'd have in a regular office environment. So these leaders have an especially hard time in a remote environment. But they do soon learn that even Slack DMs can be searched and they love this tool to root out "troublemakers".

Of course, if you can, leave such a place. But not everyone has this luxury.

theideaofcoffee

This is true because it has happened to me. I was at a place where there was a very ingrained hierarchy in the culture where people were afraid to ask questions in public (slack), to discuss problems and solutions, because the "leaders" were so thin-skinned, doing anything outside of being ticket-solving machines was seen as wholly objectionable.

I got tired of the abject fear that some of those idiots were stoking so I took it upon myself to set the example for the more junior people and started rambling and asking questions and doing the things that the "leaders" obviously didn't like. You can imagine how that went as I got a bit more bold week after week... I've never been more relieved, and proud, to be canned.

Seattle3503

Most people, myself included, cannot thrive in a culture of fear and control. I think what you did is the best way to handle it. Do the right thing and surrender to the outcome. Like you, I was happier that way.

throwaway743

Happened at an ex-employer's where they were prying on people's chats, emails, whatever accounts they were logged into while connected to their network without them knowing, and using what they found for office politics. From what I found and had confirmed from someone in IT, at a minimum at least one manager was using mitm software, IT had sslstrip on network traffic (I know there's a real security use for it but they also used it to pry), managers requested IT to let them read other people's emails, and managers had logs of chats (not sure if that was feature for admins/paid subscribers). Also happened at a well known company someone I know worked at, where they monitored and fired people over what they wrote in chats.

Careful with what you type if they're paying for the software, devices, and/or your traffic is routed through their network.

9dev

The cynic in me says this ends up as yet another list of channels that I need to scan for anything interesting, and interact with to keep up an appearance of engagement.

I appreciate any effort to increase social cohesion in remote teams, but intermingling it with one of the main stressors of my work environment—keeping up with team communication—isn’t the right way IMHO.

hk__2

> The cynic in me says this ends up as yet another list of channels that I need to scan for anything interesting, and interact with to keep up an appearance of engagement.

The post says it’s channels you mute and you are not expected to interact with.

9dev

But you still know they are there, and that your colleagues should perceive you as at least casually interested in what the others are up to. Even if muted, these channels inevitably become another liability.

starttoaster

I think everyone knows and silently understands that the people responding/emoji-ing in those channels all day every day are doing so at the cost of work output, and that there are a lot of people working that aren't typing away about the last audiobook they listened to. I think you've created a stressful situation out of something that isn't inherently stressing.

ghaff

Yeah. It's either channels that you actively engage with or you effectively block. For active communication purposes the "you might see it" in-between option isn't really very effective. It happens anyway to some degree. But isn't ideal.

Aurornis

That will last until the first person shares a link to their rambling channel or the first time a pair of team members discuss something at standup that only appeared in someone’s ramblings channel.

Every time a company has said “you should mute and ignore this channel” but also encourages relevant project discussion in that channel, it becomes something people realize they need to unmute and monitor.

The only people who have the luxury of completely ignoring channels are managers and leads, because they can dictate how people need to bring information to them.

firesteelrain

In teams and mattermost, they show up as bold and almost unavoidable to the eye. Any other software that truly mutes?

hk__2

Mattermost truly mutes.

delecti

Mattermost can truly mute. Doing so disables the behavior that makes the channel name bold when there are unread messages.

Just hover on a channel name, click the three dots, then "Mute".

OJFord

Slack will turn them a muted colour, and they'll only get an unread indication if you're explicitly pinged by default, but I think you can turn even that off too.

aar9

Muted channels in Slack do not indicate in any way when there's a new message.

stavros

Slack mutes fine.

paradox460

I love using the unreads thing in slack while I'm brushing my teeth or waiting for my tea maker to finish. Tinder for work spam. Everything is processed as quickly as possible, into either "to-do" or "done/ignore"

9dev

If you’re working while brushing your teeth, you may want to question your working habits…

__MatrixMan__

Do you really pursue "inbox zero" on slack? That sounds like a full-time job in itself.

kj4211cash

I do. At Walmart. It drives me slightly insane. Wish I could turn that part of myself off more often.

gertlex

I'm also like this.

Have never been like this with email though (but email is much higher volume/more individual things to click on... and less interesting :D)

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j45

Slack isn't really an organized way to do organizational knowledge or communication.

At best it can be temporary or short term messaging and there's probably something missing between slack and email that needs to exist in the world.

I'm not a notification or interruption driven individual, and it shows in my productivity. Having a place to put things or share things, can be helpful.

liveoneggs

I strongly agree with the title but the prescribed details are not to my taste.

Pick a channel grouping that makes sense (by-team/by-project/by-manager) and Just Start Typing. Busy channels are alive and will create their own culture organically. Freely mix in work talk with pictures of cool stuff you found while walking the dog. "threads" makes this extremely manageable.

Aurornis

> "threads" makes this extremely manageable.

Strongly agree. This is what threads in the project channel are for.

Creating excessive channels for everything gets out of hand quickly. It’s a habit you see from people who worked at small companies before threads were available on discussion platforms.

byryan

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senko

I fail to see how this is different from a general off-topic chat channel which you're not expected to follow (but can peek at on downtime or while waiting for Claude Code).

While that doesn't scale for large companies, for 2-10 (mentioned in the article) it's better than 2-10 such channels you need to keep track of.

herval

“while waiting for Claude Code” is the new “compiling” innit

kepano

In practice 2-10 individual channels with 1-3 posts per week has less overhead than one off-topic channel with 30 posts because there's less mystery meat. It reduces the "am I missing something important?" feeling.

We do also have an off-topic channel but on our team the individual rambling channels get more posts. Maybe because it's less likely to derail an existing conversation and allows more continuity with each person's thoughts.

senko

> Maybe because it's less likely to derail an existing conversation and allows more continuity with each person's thoughts.

That's a good point.

I think threads would help here (always reply to a thread), but enforcing this consistently can be a chore (on all parties).

barnabee

Yeah, encouraging using and engaging in a single off topic channel would create far less overhead on all but the smallest teams

nottorp

That's what #general on slack is for, mostly?

senko

In my experience some orgs use it as all-hands (with #random for chitchat), others as water-cooler.

As long as everyone agrees on the usage (usually set from the top), anything's fine.

layer8

It depends, #general isn’t necessarily declared to be only used for off-topic content. It can serve as an official channel that everyone is obligated to read.

mattbee

This speaks to me!

I've worked on 3 different projects / workplaces in the last year where I've been the only talker on a Slack with 10s of people on it. Sometimes I'll write 5-6 detailed messages in a day, talking about particular problems or updates on things I'm working on, and almost nothing from anyone else.

These are in subject-specific channels (#network-engineering or #programmers or the like) where colleagues are subscribed.

But the real business of each company seemed to happen in private group chats or video meetings, with no long-term records.

I'm like to state a problem before I've solved it, for the rubber ducking. Very occasionally someone would reply to help, and occasionally I reply with a :facepalm: if I realise I've just been hasty or sloppy. But even if nobody replies, I am very happy to have a public log of my work, the problems I've solved (or not), and the people I might tag for particular input.

If someone DMs me for help with something that is possibly of interest to >1 person, I tend to re-state the issue (without identifying who asked me), then answer in public, and thank them for asking.

If I have a question for a colleague, I will tend to ask it in a channel, as it becomes something searchable.

I ask work questions on Stack Overflow for the same reason, and often self-answer because the place is dead as a community, but the search works well. After a few years I find my own answers as a complete surprise.

But I have colleagues who've not said a line in public basically forever. I've not been a manager for years, always an IC lately. I've not had any objections, but it seems like nobody wants to join me to make "work in public" the default.

Apparently I'm happy to be the exhibitionist little freak?

comrade1234

I have a somewhat mentally ill (as in he takes medication for it) coworker that would just ruin this. The entire channel would be just be walls of his text. It's hard enough just to understand his wall of text emails that have a big report embedded somewhere in it.

sublinear

Thank you for having the guts to leave this comment and not pretend like people are always perfect and optimistic.

I think that's precisely why the ramblings should be a separate channel apart from all the emails and more serious communication, but I have some thoughts why this still might not work.

I used to be guilty of leaving walls of text in our "random" channel, and we weren't even remote back then. My reasons weren't entirely irrational. Most of the time I felt like I wasn't taken seriously because of the way the business was run and it was the only chance I had to speak "out of turn". These workplaces that encourage a lack of boundaries are usually small startups that hire inexperienced people. Ultimately whatever anyone said was used to manipulate them or for the rotten parts of middle management to "steal" ideas.

I'm not a fan of this concept either and I think it's easily abused by all.

anal_reactor

I used to work for a small company, and I'd sometimes write short essays about things in general. It was rarely even related to programming, but people seemed to love that. Then I switched to corporate and I quickly understood to shut up because whenever I say something, someone might get upset over it for whatever reason and then it's going to be a problem.

musicnarcoman

I think they meant each person has a public channel of their own.

bravetraveler

Like the Confluence spaces they ignore /s

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ogou

After watching so many work chats disintegrate from politics, social commentary, or pedantic arguments I have totally avoided all unstructured channels. Since 2020 I saw two people get fired after discussions got out of hand. There were many more team meetings, code of conduct edicts, and all hands declarations about communication issues. It wasn't until the bans on politics in Slack arrived until things got better. Even now there are people I will screenshot any DMs that have even a hint of conflict. I doubt I will ever participate in any work chats in a social way again.

mjevans

There's a distinction between random (probably not for work, 'water cooler chat') and 'obviously divisive' topics like politics. Particularly in the US, those are the sort of things you avoid.

ogou

Those distinctions evaporated in 2020 and never returned.

ryandrake

Must depend on the company/office. My team (200+ people) has a "offtopic/socialize" chat channel set up for this kind of rando chit chat, and it has never, not once in many years, even had a hint of divisiveness or politics. Yes, you do need to be working with grownups who can behave and leave that shit at home.

jama211

Not in any company I’ve been in, but I don’t live in America

therealdrag0

Huh? Thats just not true. We have channels for gamers, pets, golf, home automation, “lounge”, “memes”, etc. I’ve been at this company 4 years and can only thing if 3 times I’ve seen a dispute, and even that was very civil. It’s really not hard to leave politics at home.