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Tell HN: Meta developer account suspended

Tell HN: Meta developer account suspended

13 comments

·June 24, 2025

Hi all, my Meta developer account was suddenly restricted without warning, and there’s no way to appeal or reach support. I believe this may have been triggered by a location (read, IP address) change: I’m a student-entrepreneur who recently moved from China to Kenya for school holidays.

I’m building a WhatsApp-based accounting tool for African small businesses, and this restriction is blocking critical operations. I’ve come across others facing the same issue, with no review option or clear reason: https://www.reddit.com/r/WhatsappBusinessAPI/comments/1kvolv...

https://www.reddit.com/r/facebook/comments/1h1c79w/developer...

Some of the people in these posts were able to contact Meta support, but it seems like Meta has disabled direct support chats.

Thanks in advance.

lrvick

Remember that Whatsapp belongs to Mark Zuckerburg, not you, the users, or the developers. They can ban anyone for any reason at any time, and it does not need to be a good reason. There is no appeals court for corpotech.

This is a great lesson on the fragility of building businesses on private, centralized, and proprietary platforms.

It is a lesson I wish I learned a lot earlier in my career.

reddalo

>There is no appeals court for corpotech.

Unless you live in the EU. [1]

[1] https://digital-strategy.ec.europa.eu/en/policies/dsa-out-co...

blacklight

My advice is to build such solutions around open products like Signal, XMPP or Matrix if possible. Or even Telegram.

On top of providing a better developer experience compared to Meta's ultra-locked and limited APIs, they aren't subject to the whims of a giant faceless company that can kill your product for no apparent reason with no chances of appeal.

Especially if you're doing these projects for folks in the developing world. Let's not lock them in proprietary American spyware like the whole West has already done :) from a user's perspective, if things are done properly, it'll just be a matter of installing another app.

And btw using a Matrix server with a WhatsApp bridge could also be a temporary solution to bypass the ban. But I haven't tested it with business accounts.

theurikagwi

i have faced the same issue severally, opening different accounts that get suspended immediately with no activity and no clear reason of suspension. Very draining.

vachina

Understand the feeling of being rug pulled. But you built something in another person’s walled garden, gotta be prepared to get kicked out anytime.

Perhaps channel your energy to building something else more stable, and stop adding value to Meta (because they really dgaf about you)

ta1243

Thanks for what?

This is the way of the world. Unaccountable mega-corporations, the feudal lords of the modern world.

dang

Could you please stop posting unsubstantive/indignant comments and flamebait? You've unfortunately been doing it repeatedly. It's not what this site is for, and destroys what it is for.

I know there is much to be indignant about, but it kills the curious conversation that this site exists for, and that only makes everything worse. No one is saying you owe unaccountable mega-corporations better, but you owe this community better if you're participating in it.

If you wouldn't mind reviewing https://news.ycombinator.com/newsguidelines.html and taking the intended spirit of the site more to heart, we'd be grateful.

netsharc

Yeah, the cloud-feudalism/techno-feudalism isn't much different to old feudalisms. The lord can change their mind about what us serfs are allowed or not allowed to do in their realm, and we have little to no recourse, their henchmen can refuse us access and take all our belongings.

Huh, interestingly, a particular superpower has also become very feudal the last half year.

viraptor

HN is the support contact of least resort. Occasionally you can resolve an unresolvable problem by posting it here. Especially when there's enough outrage or some CEO happens to browse or one of the higher position people usually does damage control PR here.

atemerev

Half of people here work at said mega-corporations, I think.

andyclap2

And a lot of the other half want to grow their idea into their own mega-corp. This is YC after all.

ta1243

HN is a bastion of those who worship the lords of the manor because they are in a relatively strong position (for now).

Exactly as it was in feudal times.

Tade0

True, but at least they can look into this personally if they have the right credentials.

It's ridiculous that HN is doubling as Big Tech's tech support ticketing system, but that's the hand we've been dealt.