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Show HN: We are building the next DocuSign

tiffanyh

Understand what business you’re really in.

Hint: it’s not e-signature / pdf contracts.

DocuSign is in the trust business.

They have spent massive marketing dollars to create a trusted brand. They have even gone to court and won cases creating legal precedent their software can be trusted in contract law.

If your a CFO or company legal department, are your really going to use another service just because it saves you $2-3 per month … but from an unknown company?

(I’m not hating on the product. Just pointing out the dynamics at play)

Valodim

Absolutely this. This is a business of trust, which means you need certifications, marketing presence, squeaky clean legal documents, and brand recognition before you get anywhere with your customers.

That doesn't mean it's impossible to do, but recognize that technical features that are fun to build are maybe 20% of that journey.

Source: been there, done that

t_mann

I don't get what the AI agent is for - the way I know of DocuSign is to use it to legally effectively sign documents such as contracts. Those would typically be prepared by (human) legal experts. I'm wondering what niche has documents that are critical enough that they need legally effective signing but uncritical enough that you can trust an unaccountable AI agent with drafting them?

eddythompson80

> the way I know of DocuSign is to use it to legally effectively sign documents such as contracts.

Now imagine that, but with AI. Now you can ask an LLM to expand on the main points in the contract. The person you’re sending it to can ask an LLM to summarize that expansion. You both can arrive at a different conclusions because after all, a break in communication is eventually going to happen between any 2 parties. Might as well super charge it.

bofadeez

That's it? You could fork OpenSign and stick a RAG agent on the side of it in a couple hours I guess. Not much going on though.

eddythompson80

It wouldn’t be a HN post without someone sizing the work as “a couple of hours” and a “$5/month cost” after all.

Though my post is missing an /s that I didn’t think it needed.

intelVISA

Shh, don't let the VCs know.

imglorp

The last thing I want is extremely private or sensitive documents being given to some cloud service for training data.

No thanks. Just authenticate the parties and record their agreement.

cyberax

You can run most of LLMs just fine with on-premises resources, nothing exotic needed.

steveBK123

It's to attract VC investment

morgenkaffee

I use Docusign cause it looks official and grown up. With this product I worry about the name and domain name looking like phishing or a typo.

I am a fan of replacing docusign as a principle though.

esaidm

Why would you replace DocuSign? Have you had any problem with it overall?

chiph

Looking at your privacy policy - it appears that your statements are about protecting the account info (the firm or person who has signed up for Signly)

What about protecting the form data itself? If I were to use this in a medical scenario, are you HIPAA compliant? Or if the form included a social security number and date of birth - what steps are you taking to protect the person filling out the form against identity theft?

Jekjerowes

[flagged]

crimsonnoodle58

The home page doesn't seem to load on my mobile? Just a blank page.

Also an open source DocuSign alternative that we use is DocuSeal. Not affiliated, just a fan.

https://www.docuseal.com/

sanarothe

<script src="https://cdn.gpteng.co/gptengineer.js" type="module"></script>

https://github.com/AntonOsika/gpt-engineer

I believe I have identified the culprit.

KomoD

So they just prompted the site with lovable.dev

gigagorilla

For another open source alternative, shout out to https://www.opensignlabs.com/ as well.

jppope

I had some issue loading the page as well. It seems like it doesn't like my adblockers or something

sabakhoj

Likewise, blank page. Mobile Firefox + ad blocker.

theothertimcook

+1 for docuseal, so good.

PanMan

also shows just a blank page for me. osx/safari

recursive

How do you pronounce it? "We're going to use ess-jee-enn-ell-why".

jfengel

I'm sure they want it to be "sign-ly", and that was the least awful domain they could afford.

I suspect that at one point they were hoping to use the .ly TLD, but that fell through and they had their hearts set.

dillydogg

I agree, I saw the name and thought "this will be hard to get off the ground with that name". My guess is signly (pronounced sine-lee)

crazygringo

Agreed. Hope they change the name ASAP. I saw it and the first thing I thought was, I'd never trust a company that decided that was a good name.

Names, like products, are supposed to be easy to use. If your first thought is "wait how the heck do you pronounce that?" and then "why do they hate vowels so much?" you're already lost. Like, if I want to get to their site I'm going to have to guess how to type it into Google...? Signly? Sngly? Sgnli? Sgnly? Sngli? Can you even tell which one is right?

kulahan

I presume it’s supposed to be “sign-ally” or something to that effect? Really strange choice for a b2b app imo. Seems like it’d be better for an iPhone app name than anything.

ANighRaisin

sign-lee makes more sense.

kulahan

I have no clue how I missed this lol. Yes, this must be it, thanks

CoastalCoder

I tend to not defer to marketing departments regarding how I pronounce company names, especially for made up words.

recursive

I wasn't deferring to any marketing departments. But the fact remains, I still do not know how to pronounce it.

etothet

I also came here to say this. If you really want to compete with Docusign, you’d probably benefit from a name that decision makers can obviously pronounce. It seems silly, but it will be a barrier for some.

admiralrohan

We are building the next DocuSign - why?

mrweasel

I was going to ask the same. I don't even want to use DocuSign, so I certainly don't want another service like it.

chiph

The current problems we're having are DS covering up adjacent text with their input box. You can specify a starting width, which helps sometimes. But they have a minimum font size of 9pt and minimum input box height of 22px and we often need to go smaller.

Why is this important to us? We're filling in official state forms and we cannot change them in any noticeable way to give their input box more room. Some states have crammed everything together and we have to work around their poor design as best we can.

That DS provides traceability, viewing history, and cryptographic signatures is nice for us, and may help one day in case of a lawsuit. It's not a must-have for us, but likely was important for them given they originated in the real-estate document area (lots of disputes there, I'm guessing)

What could help us is making the input box translucent, or hiding it until the user navigates to it (perhaps leave a small marker so they know they have to provide a value there).

So far as the templating, we've got that solved with Fluent (née Autotag). Most of their competitors are doing simple word replacement (mail-merge) but they allow us to add logic like if-else and select-case to our templates. You should look into doing that too.

esaidm

Sounds interesting! Those tools preserve the original document's style — do the documents you sign follow a specific legal format or design that needs to be maintained?

chiph

Yes - we make every effort to get them as close as humanly possible - spending lots of hours matching fonts, images/watermarks, layout and even spelling & grammar errors. We don't want someone at the state office to reject a submitted form because it doesn't "look right". At our volume, that would be bad.

pedalpete

I currently use GrabSign, which doesn't have a great UI tbh, but I've never tried docusign.

I'm not sure I understand your comparison to traditional process.

It looks like you are not taking a PDF as an input. So I am supposed to write my documents in sgnly? Curly braces makes sense to engineers, I don't think the average person really understands that (though I could be wrong).

Why is what you are doing 10x better than docusign? "Up and running within a week?" I was getting documents signed with grabsign within 20 mintues. But maybe I'm not the target user, but then who is?

Maybe I'm confused about what Docusign does, and I know they do more than just manage signatures, but how do most people know/use them?

Also the sgnly domain, though nice and short, doesn't give me a lot of confidence for a b2b app.

kieloo

Maybe I’m just not your target customer but I honestly have no idea why I would want to replace DocuSign or how your tool is different. You may want to clarify your positioning.

esaidm

We are validating whether this truly constitutes an issue and if there is potential for innovation in this area.

nextts

Er.... sounds cool and everything but the main conern I'd have is "does this protect me legally"

AI generated and legally air tight don't sit in the same room for me right now. But not sure about your target audience. Have you asked them?

Or is your target audience AI investors ;) ?

Also I associate PH with "Is Beta" even though that may not be a fair assumption.

esaidm

We have scheduled with some people in the legal area to understand their concerns! :)

noodlesUK

I don’t really understand what this is from the landing page. Is it a signature tool where you’re signing an arbitrary existing document? If so, I need to know whether it’s legally appropriate for my situation, and that means eIDAS for me.

Alternatively, is it a tool to manage writing contracts and other documents, and soliciting legally binding signatures? If so, I need to understand it more.

esaidm

No, you upload the PDF and we grab to build a template with the inputs of the variables already placed.