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Jeep Introduces Pop-Up Ads That Appear Every Time You Stop

yilugurlu

I am genuinely curious, why Jeep/Chrysler makes the worst decisions in the car industry over and over again. Is this incompetency or this is really how they run their business?

I don't know how many years I have known these brands, but they are constantly in the news regarding bankruptcy. I am aware of the history with Mercedes, followed by Fiat, and now with PSA; it feels as though they are the lab rats for all of these foolish decisions and everything that has gone wrong.

I guess I'd hammer my infotainment screen if I'd seen such an ad.

lnenad

I think in this particular scenario it's shortsightedness. They see this an instant increase in revenue without considering that longer term this will destroy their ever dwindling market share.

pmontra

Many C*Os plunder the companies they work for, then move to another one. They don't care about the market share of the company they'll leave, no more than bugs care about a tree they are eating. They'll move to the next one. There is always a next tree, until suddenly there are no more trees nearby.

superfist

Because no one rewards long-term efforts. You are rewarded for short-term goals and, at best, mid-term ones. In an abstract sense, customers reward you for long-term efforts, but this is something no one will put in an Excel spreadsheet with financial voodoo calculations, except when you are the sole owner of the business.

falcor84

Could this perverse incentive be rectified in some way? Perhaps by offering much of the compensation in equity that they'd have to hold on to for decades?

KingOfCoders

Sales managers and CEOs make sales, get their options then move on.

mdp2021

> longer term this will destroy their ever dwindling market share

I'd very much hope so, but I am seeing humanity adapt to and support much worse terms and conditions, under the banner of "Meh.".

bboygravity

I have no idea if this is the case here, but one possibility is deliberate coorporate sabotage. Like planting "bad people" on the board or in key positions.

Either by competition or by hedge funds that want to short it into the ground ("cellar boxing").

Just incompetency is another option of course.

nunodonato

"Never attribute to malice that which is adequately explained by stupidity."

franktankbank

Always said with the implication that whatever happened can be "adequately explained by stupidity"...

MrMetric

For corpos, I view things the opposite way: Never attribute to stupidity that which is adequately explained by malice.

account42

That's a really great guideline ... if you want to help out malicious people. Not everyone deserves the benefit of the doubt.

mort96

Why not

danpalmer

I don’t know enough about cars or the Jeep brand, but a common answer to this in the general case is market segmentation. If a company constantly makes decisions that make their product worse for you, you’re probably not the target market.

Perhaps in this case it means Jeep can sell their cars at a lower price. Perhaps Jeep is already perceived as a budget conscious brand. The market segment they’re targeting may care about that.

Kindle does this with their ads. They are targeting a consumer with ~$50 of disposable income to spend on an ebook reader, who would rather pay that little and have ads. I’ll never buy a Kindle because not only do I not want ads on the screen, but they have also neglected their high end device which is the segment of the market where I’m at.

hnthrow90348765

Not to be too harsh, but most Jeep buyers only buy for the name. That's the only way to justify these Wrangler prices.

It's why Ford was able to bring back the Bronco and take a decent chunk of that pie.

mr_toad

> Perhaps Jeep is already perceived as a budget conscious brand.

I’d always thought of Jeep as an overpriced brand. There are cheaper off road vehicles available if you don’t care about the brand.

Clubber

A decade or two ago Wranglers were the cheaper option compared to most pickups. They've been in decline for a while, unfortunately. They seem like fun vehicles.

Aeolun

The moment my Remarkable shows me ads is the moment I burn the company to the ground (reputationally).

Dalewyn

>but a common answer to this in the general case is market segmentation. If a company constantly makes decisions that make their product worse for you, you’re probably not the target market.

A piece of fairly basic marketing knowledge that was lost over the past decade of feverish campaigns for "diversity" and "inclusion" is that a product made to appeal to as wide an audience as possible ends up appealing (and thus selling) to noone.

It's essentially appealing to the average man, and the US Air Force can tell you all about how the average man does not exist in any shape or form.

A genuinely good product needs to draw clear lines in the sand; some people will love it and some will hate it, but it will appeal to the fans and the haters will engage in free marketing (Remember: No such thing as bad publicity).

matwood

You're blaming the boneheaded decision of adding ads to a Jeep on DEI? JFC, get off of Twitter and Newsmax already.

Avshalom

No, you aren't getting ads in your jeep because of woke. Jesus fucking christ.

SpaceL10n

Jeep was bought by Stellantis, so I'm giving Jeep the benefit of the doubt. I imagine this terrible, horrible, no good idea, was their idea. The people with the money rarely come up with the good ideas.

bayindirh

Stellantis is working as a corporations of corporations AFAIK, and they’re free up to a certain degree. However, they have profit targets, and if you fail you’re closed down, again IIRC.

So, tracing that decision is a bit harder than it looks.

Pinegulf

Pure speculation: Maybe this is an attempt of 'outrage marketing'?

csomar

It is a car. Most people will spend a good chunk of time and research before they buy a car including researching things like maintenance cost, reliability and resale value.

RandomBacon

> Most people

Source?

I have a feeling it's opposite. Maybe most people here would do that, but most of the general public? Doubtful.

bloomingkales

Every company I've ever been at I've always worked side by side with people from good universities/pedigree. You'd be shocked at how stupid some people are. In fact, it caused a lot of imposter syndrome in me, like ... how did they make it that far? Are they a fraud? Am I? What is happening here.

I've lost respect for entire institutions, no joke. You literally will not believe some of the people they created.

altacc

Example of what the ad looks like: https://www.thedrive.com/news/jeep-owners-say-pop-up-ads-for...

The author also outlines how to disable them: by creating a user account with Jeep and agreeing to T&Cs and remotely disabling notificaitons. Such centralised control leaves them open to them deciding to re-enable ads in the future if they feel like it.

jazzyjackson

And also implies an always on connection to the mothership that can push arbitrary content to the infotainment system (which we can be sure is totally airgapped from the CAN bus right? right?)

https://www.wired.com/2015/07/hackers-remotely-kill-jeep-hig...

deanc

From the article.

> “This was an in-vehicle message designed to inform Jeep customers about Mopar extended vehicle care options. A temporary software glitch affected the ability to instantly opt out in a few isolated cases, though instant opt-out is the standard for all our in-vehicle messages. Our team had already identified and corrected the error, and we are following up directly with the customer to ensure the matter is fully resolved.”

So everyone can put down the pitchforks now, unless you are assuming deliberate malfeasance.

nkrisc

Ads in your car should be opt-in, so the pitchforks are warranted.

raverbashing

Ads in your car should not. Must not. Can not. Shall not. Etc

People should not even entertain the stupid idea

account42

An ad with a (theoretical) opt out is still an ad. I don't want to see any ads, especially in a paid product.

Devasta

When it comes to advertisers, there is no reason to assume anything but deliberate malfeasance.

netsharc

Aka the "Skip for now"/"Remind me later" button.

I suppose the "Fuck off forever" action is to crash the car through the window of the dealership...

grishka

What if you don't connect your car to the internet in the first place?

pjc50

I'm guessing it comes with its own connection via its own (manufacturer-paid) SIM.

rendaw

If their server forgets the saved settings during routine maintenance i.e. once a month.

ChrisMarshallNY

That’s the Facebook model. They keep resetting privacy prefs, or creating new opt-out ones.

touristtam

This and the reports of build-in options that are software disabled; this is such a dystopian society.

jansan

Holy shit, you will have to pay me a lot of money to accept this in my car.

beeflet

This is very promising, If only the car had some sort of heads-up display that could project advertisements over the entire windshield while you're driving.

GistNoesis

Why limit your reach to your car only, it's much better to project the ad directly on the road either with a dlp projector, or a laser + galvanometer.

In fact if you are already scanning the environment with a galvanometer for things like obstacle detection then you only need to point an extra laser to the rotating mirror and synchronise it. So for an extra buck for the laser pointer, you could have something like this : https://www.youtube.com/watch?v=pmRfDEhTeYg

Lanolderen

Don't give them ideas. The high end LED headlights (Audi Digital Matrix for example) can already project images. My crystal ball's already showing a highway filled with McDonalds and KFC logos projected on the ground, then you getting home and the courtesy light or whatever it's called projecting an online casino ad on your house for a minute.

GistNoesis

The marketing team will spin the casino ad as a way increase wakefulness, and the more "thrilling" ads as a way to keep the eyes on the road. You can even have the ads dynamic so that they jiggle when you hit a pot hole or steer the car.

Gravityloss

Maybe we could have satellites laser project ads everywhere. Though on the other hand the Kessler syndrome might prevent this. But hey, there's a silver lining to that as well. The large amount of tiny space debris could be used as background to project from the ground. Think, your night sky would be full of ads.

GistNoesis

You could even imagine having your satellites laser play them with sound : https://youtu.be/RZeUdQRZGY8?feature=shared&t=81 and https://youtu.be/FENROFZd9nE?feature=shared&t=57

exar0815

I am in the vehicle glazing/ automotive electronics industry. Sometimes I wonder if I shouldn't switch to making child-sized sewing machines, toy-shaped landmines or fentanyl-laced sweets. It would be morally less damning than what is made in that industry.

DrScientist

And what if you don't need to drive?

We could have transport funded by advertising - think of the captive ( quite literally ) market, and the ability to have full surround advertising for the whole of the journey.

The future is bright.

InfinityByTen

This won't be a joke when the car is on L4 automation.

beeflet

by then you will be hard-pressed to buy a window pane that doesn't come preloaded with nifty features and helpful advertisements.

cm2187

It's like deliveroo. You now have a "premium" option so the driver doesn't make 3 stops before you and your food doesn't arrive cold and 30min late. Premium rides where you can see the street by the window coming!

Nevermark

The order button is the conveniently central touch sensitive spot, between the window control toggle and the open door latch.

You can easily cancel any order from:

• Main-menu -> non-media options -> accounts -> non-media accounts -> miscellaneous settings -> status settings -> purchase settings

• Main-menu is neither the default or top menu, but can be accessed from:

• Top menu -> Other services -> Main menu

• “Cancel purchase” is conveniently located on the touch screen between “Double order” and “Disable purchase cancellation”

• Please use the cancel purchase pin for your particular order which was accessible from within the ads “more info” option, prior to you purchase event. We value your purchase security.

• These instructions, as all others, are included in this very exhaustive and complete service agreement, which you can agree to when you activate this vehicle.

• If you didn’t read these service terms prior to activation, no matter, the next section of these service terms provides instructions for accessing these service terms again. Including these, and the next section’s instructions, if you need to review them.

Please enjoy all your purchases!

seydor

sounds like a great idea for a Premium subscription

seydor

That would be reduntant. The car can drive you directly to the sponsored destination.

tzs

That probably won't happen because it interferes with the fundamental function of the car, which is to take you from the place you started to the place you want to go. It would be annoying enough that the car company would lose sales to car companies whose cars do not do that.

What they might do though is play with the route. Say I tell my self-driving car to take me to the grocery store. There might be several routes it can take. It might infer from the destination that I'm going to buy groceries, and purposefully pick a route that takes me past billboards that advertise for things at that store.

It would be easy for the rider to never notice that what advertising is on a route is influencing route choice because they will be expecting variable routes. They will just assume the variability is due to factors like current traffic.

redeux

This sticker is dangerous and inconvenient, but I do love Fig Newtons.

ikekkdcjkfke

And loud un-mutable audio, in case of bad hearing or unattention

seydor

but the driver might be distracted by .... the real world, you know

OTOH cars do have very good speakers and their ears are not needed much for the road

technothrasher

What do you think full self driving is for? So that the now passenger is entirely free to consume ads.

eps

Most cars also have speakers these days. Some are even HiFi!

Huge, huge opportunity for reaching people about your products.

DonHopkins

You can reach even more people with the horn!

reportgunner

Will be cool if this car still works in 20 years and the ads just show an error because the server no longer exists.

aucisson_masque

If bmw or any other manufacturer was to do that in my car, i would just call over and over their sale man with the 'bluetooth call' until they loose more money by showing me ads than they earn.

In my country stellantis (owner of jeep brand) tried to save by money by hiding that their car's airbag is killing people. Now there's been enough dead that that they can't just ignore it and made a recall but waiting list is very long.

They knew that since at least 2016, 8 years before the recall. They could have done it slowly since then, avoid drivers death and not having people locked out of their car waiting for airbag replacement.

I guess they were working harder on the new Jeep advertisement system.

jr000

"Take the number of vehicles in the field, (A), and multiply it by the probable rate of failure, (B), then multiply the result by the average out-of- court settlement, (C). A times B times C equals X...If X is less than the cost of a recall, we don't do one."

karel-3d

This is a SlashDot post that is a link to YouTube video that discusses a Twitter post that reposts a reddit post - https://old.reddit.com/r/assholedesign/comments/1iij34r/jeep...

Which I thought is funny.

MathMonkeyMan

I read somewhere that today the internet is a few walled gardens each full of screenshots of text from the other walled gardens.

willbdavenport

If I needed a reminder to never buy a Jeep

petargyurov

Is Jeep's reputation the same in Europe?

I've been thinking of making a "sentiment database" for car brands where users share their personal, subjective view of a car make/model. I'm sure something like this probably already exists.

michaelt

According to [1] Jeep is the 24th-best-selling car brand in Europe.

Their sales of 11.4k cars in October put them just between Mazda (12.3k cars) and Porsche (10.3k cars) with roughly 1% market share.

But they are at least competing in the market - some brands like Chevy, Chrysler and Subaru don't even make the top 25.

Of course many of these brands are ultimately owned by the same multinationals. Stellantis-owned Jeep, Dodge and Ram brands aren't doing well in Europe, but their Opel, Peugeot, Citroën, Vauxhall, Alfa Romeo and Fiat brands are selling just fine.

[1] https://www.jato.com/resources/media-and-press-releases/volk...

pjc50

This shows the durability of brands despite the buyouts of the last few decades that have collapsed them all into the same car company. I really do not like this trend, I think it's been bad for innovation and consumers. Real innovation has had to come from outside - from China, such as startup BYD ("build your dream", previously Xi'an Qinchuan Automobile Co).

> Opel, Peugeot, Citroën, Vauxhall, Alfa Romeo and Fiat

All of those had long separate histories before Stellantis. Although when I checked Vauxhall/Opel (basically the same cars except Vauxhall is the UK branding) have been GM subsidiaries since the 1920s!

PSA Peugeot Citroën merger was in 1976.

Daimler-Benz + Chrysler merger was in 1998.

Fiat Chrysler merger was in 2014.

Stellatis was the merger of PSA Peugeot Citroën and Fiat Chrysler in 2021.

gpderetta

> are selling just fine.

Is it? I thought it was in deep troubles.

pjc50

It's called the JD Power survey: https://driving.ca/auto-news/awards-surveys/vehicles-problem...

(an owner survey; rating the brand of a car you don't own is so subjective as to be of very limited use except to car marketers)

rsynnott

My immediate response was “they still make those?!”, but they actually still seem to be on sale here! Not sure I’ve seen one in the last decade or so; make of that what you will.

graemep

No, but the parent company is huge and makes some of the most popular brands - Citroen, Peugeot, Fiat, Open, Vauxhall.

20after4

It won't take long for all of the the other brands to follow suit. Hopefully jeep patented the idea.

suyash

Jeep is a solid car, now it seems it's just being mismanaged badly.

carabiner

CR called Jeep the worst car brand in America.

eps

Tesla is now fighting hard for this title.

qwertox

> "In-dash advertising is here and Stellantis, the parent company of Jeep, Dodge, Chrysler, and Ram, beat everyone to further enshittification,"

So that's why Stellantis is testing this with Jeep: Nothing to lose.

DonHopkins

Friends don't let friends drive Jeeps.

soheil

Presumably the ad will be a reminder to perhaps buy another Jeep.

Maxious

Nothing says Jeep more than "hey if it ain't broke, buy an extended warranty"

TheSpiceIsLife

“There’s only one Jeep”, because the rest of them fell apart.

nottorp

> That Appear Every Time You Stop

Do they only appear when you stop? Are we sure the ad peddling software is bug free?

Is this a criminal safety investigation matter now, or will we wait until they show up while driving and someone dies because they got lost in some wilderness due to lack of navigation?

vineyardmike

> Is this a criminal safety investigation matter now, or...

Not to try to start a political flame situation, but I genuinely think the next 4 years will see a lot of "innovation" and business experiments in the automobile space. Elon certainly won't leave NHSTA alone, when he can instead get his way to clear the path for new Tesla opportunities.

No way that any sort of criminal investigation occurs over something like this. Tesla would love to be able to have extra flexibility on their giant screens.

(Also, it seems very unlikely someone would die due to lack of navigation, but being too distracting due to a glitch seems more likely.)

kortilla

If lack of navigation led to criminal investigations basically every car manufacturer would already be gone. They are completely unreliable already without this change.

Someone

There already is a safety issue right now, as this will make drivers ride away and only then enter their destination into their GPS system. So, it will distract them from paying attention to the road.

prmoustache

In some juridictions I could see it as illegal. For instance in the UK you can't use your smartphone when stopped at a traffic light, you need to park and stop the engine.

mft_

It's getting to the point where we need a tool (a website?) that tracks the user-unfriendly features in different cars of different model years, so that we can make informed choices at buying time.

technol0gic

kinda like that bad landlord map webapp that ppl in nyc setup

probably_wrong

Ford's patent on an in-vehicle advertising system [1] contains the following clause: "[the system] further provide the opposite force to a user's natural inclination to seek minimal or no ads. [The system] may intelligently schedule variable durations of ads, with playing time seeking to maximize company revenue while minimizing the impact on user experience".

Car companies know no one wants this. They just don't care.

[1] https://www.motortrend.com/news/ford-in-vehicle-advertising-...

e3bc54b2

Honestly feels like the definition of `user` is being stretched here..

paradox460

It's the definition drug dealers use, not the one about computers

alkonaut

\o/ McDonalds!