OpenAI Sales Agent Demo
17 comments
·February 6, 2025patrickhogan1
swyx
y'all dont seem to understand. openai has built the most consequential brand for being frontier in AI. the demand for new AI tooling at all levels is through the roof. Hubspot and Marketo (lets call them the OGs) can add AI all they want, OpenAI will at least get a foot in that door, and yeah they will never be as focused on this customer profile as the OGs, but they will 1) be good enough for many 2) be first to market on capabilities that the OGs will not be 3) have context that the OGs don't (while also true that the OGs have context OpenAI will never have).
Even if this specific one flops, OpenAI has launched 2 agents in the first 2 months of this year. this is the 3rd. they're accelerating to a very exciting horizontal portfolio.
fxtentacle
Soon, we will need a tarpit for robot calls.
ben_w
Good news, thanks to the company that forced OpenAI to jump from o1 to o3 because they already had a trademark on O2: https://news.virginmediao2.co.uk/o2-unveils-daisy-the-ai-gra...
hkwerf
This is THE AI gold mine. Create agents that both support calling and getting rid of agents if you're called. Sell both.
ipnon
Optimistic outlook: Fake busywork jobs will not exist by 2030.
Pessimistic outlook: Fake busywork jobs will not exist by 2030.
vasco
Going by the most reliable thing, which is history, jobs will only become more abstract and more "fake busywork". As more and more of the real things gets automated, we moved to abstract things on top of the real ones. Managing the people / machines that do the real things for example. When you automate the second layer, the follow-up for me isn't "we'll go back to doing real things", but more like we'll create yet another layer on top and it'll suddenly be a very important new layer of work that "we must do".
rvz
It will be even more than that and this fits perfectly in the 2030 timeline which is exactly what I have been preparing for. [0]
These AI companies are experimenting with how much they can get away with mass job displacement as fast as possible; and they are very serious about it.
Recommended reading for the year: [1]
[0] https://news.ycombinator.com/item?id=42563239
[1] https://www.weforum.org/publications/the-future-of-jobs-repo...
Narkov
Hubspot does most of this already?
nunodonato
anyone care to provide another link where I can read about this? Twitter/X is blocked and I have no intentions to unblock it.
modernerd
The sales agent demo is also on YouTube:
https://www.youtube.com/live/Gv7torZn5lM?feature=shared&t=40...
singularity2001
everything that is demonstrated can already easily be done via API calls without any special foundation model, right?
antupis
Pretty much, kinda needs the next step there. Agent can do a bunch of API calls and report data out but what is missing is that it does not act based on those.
ein0p
We've been through this, folks: https://www.theautopian.com/chevy-dealers-ai-chatbot-alleged...
vekker
Meh, pretty basic. Most SaaS businesses have something like this in place already.
Closing inbound leads is relatively easy, since they've already shown active interest... The challenge I'm struggling with is (cold) lead generation: finding leads (and how to contact them) that match well with the service you're offering.
There are a lot of dubious scraping tools and B2B lead databases, but I feel like it should now be relatively easy to build a reliable web crawler & lead generator ... Does anyone know state of the art open source tools or services for this?
exitb
I'm not in sales, but I imagine the customer attention is a limited resource in this scenario. If you create a fast, cheap and reliable way to generate leads, you'll saturate the market very fast. It's not really an edge if everyone uses it.
phil917
Honestly, that demo was pretty weak.
If 2025 is really going to be the “year of agents”, then they need to do better than this.
This is pretty basic for a sales agent. Most of this flow has been available as sales enablement tech for > 10 years through Salesforce & Hubspot plugins.
Even Marketo could automatically place a call to a live warm agent with enriched information within 1 minute of a lead form being filled out on a website in 2010.
Operator did blow me away though. That is next level compared to Selenium and Puppeteer. While this sales agent feels very me-too.