Tesla Faces US Auto Safety Investigation over Door Handles
83 comments
·September 16, 2025stetrain
LeoPanthera
> I think the better solution would be a two-stage handle that initially sends an electrical signal and then engages the mechanical latch if you continue pulling.
This is how Mercedes handles work, for what it's worth. A motor pushes them out or retracts them, but they're held in only with a spring, so you can always physically force them out, at which point pulling on them directly pulls on the release lever.
foxyv
My 1994 BMW was like this, you would start to pull the handle and the window would come down a little to release the seal. Then you would pull the rest of the way to pop the latch. You couldn't pull too fast or you would risk damaging the weather seal. It kind of sucked.
PhotonHunter
If I were designing these newer style aerodynamic handles, I think it would be done such that the handles default to the open graspable state. Retract them when the car is in motion for aerodynamics (is it really that much of a benefit?) such that when the circuit is de-energized in a crash, the handles return to the default open graspable state.
rkomorn
Same with the Minis my mom's been driving for like, 20 years.
tasty_freeze
I was in a tesla for the first time ever about a month ago, for an uber ride. When I tried to exit that is the first thing that went through my mind -- how the hell could I figure out how to open the door in an emergency situation.
jsbisviewtiful
There are some dead people who wondered the same thing during the emergency that killed them.
nwah1
Including Mitch McConnell's sister-in-law
amluto
The original Tesla Model S had exactly this. The window-partial-retract happened as you pulled the handle. It was plenty fast, and I doubt it was even that critical to the longevity of the door — getting the window in the right position when closing always seemed more important to me.
toast0
I've got a fancy new car with fancy door handles. Overall, eh. But at least mine are intuitive on the inside ish; you can push yje handle to open (when the car thinks it's safe), or you can pull twice. You have to be told you can push to open, but pull twice happens pretty easily. I don't yet know how the fail safe open works on the outside, grab and pull (pressing the button with the grab) seems to work intuitively enough for people though.
scythe
>I think the better solution would be a two-stage handle that initially sends an electrical signal and then engages the mechanical latch if you continue pulling.
I'm pretty sure my 2009 Prius has this feature; it will unlock the doors when I lightly touch the inside of the handle, and then pulling it will engage the door mechanism.
PhotonHunter
Back in the glory days of Mercedes, they proudly advertised how their pull-style door handles were a safety feature intended to make it easier for rescuers to open doors from the outside: http://oudemercedesbrochures.nl/Images/W126/USA_1990/016.jpg
Alas, “build the best car you can” wasn’t compatible with long-term viability. Something engineering-driven companies seem to keep encountering.
The whole brochure is an neat time capsule to browse through: http://oudemercedesbrochures.nl/W126_USA1990.html
ncr100
When I was in human computer interaction class in the 90s, one self-stated German student was fixated on how German car handles have a ring shape to help with opening car doors in emergencies.
It was kind of shocking because he was just going full zealot, in a class in Oregon United States.
The attitude was really toxic to the class. The student was trying to drum up philosophical support for all or nothing thinking, as I look back. A way to kind of circumvent a more nuanced judgment, which I think the teacher intended to convey as the whole point of the class.
And the teacher did not like it at all, and she kicked him out. It was an educational moment for me, to see clashing philosophies and power all mixed in the same adult circumstance.
margalabargala
> Alas, “build the best car you can” wasn’t compatible with long-term viability. Something engineering-driven companies seem to keep encountering.
Is it actually incompatible with long term viability? Or does it just create an unstable state where the temptation to gut the reputation for immediate profit grows as the size of that profit grows?
poopsmithe
Yeap, saw that coming.
https://www.youtube.com/watch?v=dQxm6n7SdvE
Apparently there is a manual release lever, which this driver did not know about. But really, I think it's a bad design to have to think about a second way to open the door. When people panic, they fall back to training, and that training is just opening the door using the handle they always use.
xeromal
I was in a total crash of my model 3 in a hit a run. I was pitted from a crazy driver that was driving the wrong way and I ran into a retaining wall. I panicked trying to open the doors as there was smoke everywhere and I think the car was burning but the fog of an accident is pretty intense so I ended up breaking the window out with one of those little tipped seatbelt cutters and crawled out. That stupid override is completely useless when you're in fight or flight.
The Model S did it better where the override is just pulling the door handle all the way out.
proee
How did you have the wherewithal to remember you had this tool? Where did you keep the tool? Did the tool come with the car or did you buy it just in case?
mbreese
Not the OP, but I have kept one of these in all of my cars for years. I keep mine in the armrest storage space. I’ve never needed it, but it always gets transferred from old car to new. And every time I get something out of the armrest, it reinforces the location in my mind.
xeromal
I've always carried one in my cupholder my whole life. It's like a small knife and has a tipped end. Very easy to use.
They're 20$ on amazon. I will admit I tried kicking the window first but then remembered I had the knife.
adrr
There's no manual release on my model 3 for the rear passenger doors. Only front doors have it.
bangaladore
Yeah, I think the front manual release is fine, but the fact that the rear doesn't have one at all on the model 3 (and the Model Y has it hidden behind a trim piece?) seems like it shouldn't be legal.
josephcsible
Why should that be illegal, given that child safety locks on car doors are allowed? Aren't those equivalent?
null
randycupertino
There also was Mitch Mcconnell's sister in law, shipping billionaire Angela Chao, who drunkenly drove into a pond on her property and couldn't get out of her Tesla. Interestingly, her own sister was the Head of the Department of Transportation when the model she died in was approved.
https://www.wsj.com/real-estate/angela-chao-death-texas-tesl...
> “The night was chilly and very dark, with no moon, so rather than walk, Chao got in her Tesla Model X SUV for the four-minute trip back to the house.
> The account of what happened to Angela Chao that weekend is based on interviews with people close to Chao and her family, county officials who were briefed on what happened or were there, as well as reviews of law-enforcement documents.
> Within minutes of saying her goodbyes, she called one of her friends in a panic. While making a three-point turn, she had put the car in reverse instead of drive, she said. It is a mistake she had made before with the Tesla gearshift. The car had zipped backward, tipping over an embankment and into a pond. It was sinking fast. Could they help her?
> Over the next several hours, her friends, then the ranch manager and his wife, and then paramedics, and firefighters and sheriff’s deputies rushed around and tried to break the windows, find an escape hatch or any way to get Chao out of the car. Somehow an executive who made her living on the sea was drowning in a stock pond within sight of her home.”
Ajedi32
> paramedics, and firefighters and sheriff’s deputies rushed around and tried to break the windows, find an escape hatch or any way to get Chao out of the car
A team of firefighters, paramedics, and police officers couldn't find a way to break the windows on an SUV?
tokai
No, looking at the timeline, in her wiki article, it seems that they got her out shortly after they arrived. They started resuscitation attempts as soon as they got her out, so I would guess it ran full of water in the time it took ER to arrive.
IshKebab
Woah that's crazy. Killed by two of Musk's dumb decisions.
ncr100
Seems like Musk is just racking up the "related to" immediate kill count, with his involvement in organizations .. that is:
He was involved in the US government and he shut down, his department shut down, the USAID. And that one shut-down is, according to reports I've read ... which I don't have on hand, hundreds of thousands of dead people.
I understand his argument is, in the future .. things will be better. We will be on Mars, safe from asteroids. We will have cars, safe from reckless drivers. We will have immortal brains, safe from natural degradation. We will have an electric economy, avoiding the toxic dependence on oil and gas.
Pulling back -- I wonder if there is a correlation between empowered individuals and deaths, and their whether there is a need (for humanity's sake) for group thinking and decision-making when it comes to situations that could create mass death? (To avoid mass death.)
We have a US president who (and apparently for decades past have had a vulnerable political system, regardless of Trump) is essentially destroying law and order through the unilateral illegal or provably corrupt directions that he's giving, and through his followers (Supreme Court, Congress, Senate, Executive, appointed Agency heads) who align their organizations with his retribution campaign. This is on my mind today.
So in this US presidency I see situation there is a group of people who are making these decisions. This counter-proves my hypothesis.
However, this group are following the leader and, I suppose like in Nazi Germany, where there were tons of people who were following the leadership and the ideology that made the holocaust happen and 6 million people plus dead, they aren't really thinking for themselves, it doesn't seem to me. They aren't thinking as a group. They are following.
adolph
Pretty sure the "drunkenly drove" part will overcome many a great decision. Maybe these the engineering and design decisions were dumb. However, judging decision quality from a small sample or most salient result does not improve decisions.
https://nautil.us/the-resulting-fallacy-is-ruining-your-deci...
lefrenchy
I actually got stuck in my parent's Tesla with them in the car on a really hot day. The car battery died and so we were stuck in the car because it was bricked. I understand there are mechanical latches to open the doors in that case, but I didn't know that at the time. In the heat of the moment and the panic, it was really hard to figure that out. We ended up contacting Tesla service, but I can imagine it would have been even more terrifying and risky if we were outside cell service. It's just poor design.
terminalshort
I'm usually skeptical of negative headlines about Tesla as there have been so many false positives, but this one is absolutely nuts. That design seems appropriate for a piece of industrial equipment that requires training to operate, not a passenger vehicle that people just jump into without any familiarity. I'm pretty sure I would die before figuring out how to open that back door in an emergency.
beardyw
> I'm usually skeptical of negative headlines about Tesla as there have been so many false positives
I'm a bit lost in that ...
honeycrispy
It's weird to me how many things I find flagrantly dangerous, "experts" find acceptable and vice-versa. Whether it be design, or policy.
throw7
"move fast and break things." - The Experts.
robotnikman
I've learned to take anything said by the experts with a grain of salt nowadays, mainly after seeing the large conflicts of interest in the food and drug industry. It's best to do your own research as well if you can.
That being said, there are certain institutions and experts that I've found are more trustworthy than others (The Electronic Frontier Foundation for example) so I do usually trust them over the opinions of others. Basically there is a lot of nuance, never blindly trust anything.
Regarding the topic of the Tesla door handles, I've always felt uneasy regarding the safety of them.
dmix
That might just be media experts. Newspapers and TV channels keep have a stock list of "experts" they bring on to talk about stuff and they almost always know nothing or are only there for a particular spin.
You can always find washed up academics, ex-industry, ex-government, etc people who will reliably show up to say stuff in return for money. Lawyers do it too.
null
happytoexplain
You would expect to be aligned with experts? Wouldn't that make you an expert, by definition?
JadeNB
> You would expect to be aligned with experts? Wouldn't that make you an expert, by definition?
No. Ibelieve lots of things experts believe, often because they believe them, in fields where I have no expertise.
BurningFrog
As a new Tesla model Y owner I'm very happy with the car.
But I agree that this is madness!
I'm not too concerned with opening from the outside, but opening from the inside has to be a simple thing that works in all situations, even for first time passengers!
ortusdux
Reminds me of the problematic switch to electronic gear selectors.
https://en.wikipedia.org/wiki/Anton_Yelchin#Lawsuit_and_reca...
neuroelectron
I can't think of a reason to build these stupid door handles unless the intention is to actually trap people inside your vehicle
stronglikedan
That is not something that I would personally admit to, but you do you.
neuroelectron
Enjoy your death trap
jacobgorm
At least they didn't the door openers on the touch screen.
I've had a Tesla for several years and am generally pretty happy with it.
I don't think the fancy electronic door handles are an improvement, and am unhappy to see that other brands are following suit.
If there are electronic processes that you want to trigger as the door opens, I think the better solution would be a two-stage handle that initially sends an electrical signal and then engages the mechanical latch if you continue pulling.
From just a convenience perspective having to explain both the interior and exterior doorhandles to anyone riding in your car is a pain, but in the case of an accident, being submerged in water, driver incapacitation, or any other reason you need to exit the car, there should be zero ambiguity of how to do so even if the car has lost power.
Obvious, intuitive, failsafe handles on the inside and outside of car doors should be industry standard.