AMP and why emails are not (and should never be) interactive
154 comments
·April 18, 2025Nifty3929
ChuckMcM
I believe this is exactly correct. Email is a 'paper trail' and being able to change that paper trail ex-post facto benefits the sender waaaaaaaaaaay more than it does the receiver. I met an engineer from Google who quit when they insisted on "dogfooding" this.
They used the example, you send an email that says lets meet for dinner tonight at 6. You arrive and after 30 minutes begin to wonder, go back to your email and now it says meet "tommorow night" at 6. Are you crazy? Did you misremember? Or did the sender change the email after they sent it and you read it? How could you complain?
As I understand it, it was met internally with "that isn't what we mean." But the ability to send HR important announcements and then change them after the fact is a capability that is just too tempting for HR to resist at some point.
parl_match
> They used the example, you send an email that says lets meet for dinner tonight at 6. You arrive and after 30 minutes begin to wonder, go back to your email and now it says meet "tommorow night" at 6. Are you crazy? Did you misremember? Or did the sender change the email after they sent it and you read it? How could you complain?
This is a calendar invite. And this is a completely valid use case, but it's useless if I don't have an edit log. It's crazy how many people miss that last part.
ChuckMcM
In current email you get ANOTHER email that says the invite has been updated. While it changes "automagically" on your Calendar. That second email is critical.
dimensional_dan
It's probably going to be even worse than that - HR (and everyone else) will probably then have to implement process and procedure and storage mechanisms to prove that emails have not been changed. This might mean storing emails in a document control system. Email is bad enough but now we're all going to have to keep a mirror in SharePoint or something like that.
coderatlarge
i do this with email from my financial institutions that i care about. i login to their “secure messaging “ portal and grab pdf export of the web page.
albert_e
Absoutely agree,
Gmail started scraping all emails a decade ago. Amazon responded by removing all product and pricedetails from Order confirmation and Order shipping emails. We consumers lost out -- we dont have our own copy and archive of what we ordered. If Amazon links perish to link rot and we lose access to Amazon login, our past order and spend information is gone.
mattzito
FWIW, as far as I'm aware, it wasn't gmail scraping that was the cause of Amazon pulling that information. It was third-party plugins that read people's inboxes to provide them with coupons, discounts, etc., and those companies would sometimes sell the pricing data. I assume Amazon wasn't thrilled about that, but there wasn't anything they (or gmail) could do about it as long as the user was granting them access to their inbox.
But also - I just ordered something off of amazon and I noticed that the confirmation had the item that I ordered in it, albeit in a shortened/summarized way? So maybe they brought it back, figuring that with just part of the name, there's not much someone can do with the pricing information? Or maybe they just don't care anymore?
(disclosure: I work at google, but not on this, but worked adjacent to the gmail team for a few years and am going off of my memory. I'll also tap the sign that Google doesn't mine your gmail for ads, for both consumer AND paying customers).
iamacyborg
Shopify in particular launched an app with the option of scraping your inbox.
joshstrange
When reconciling my budget (with YNAB) I often use gmail as my way to connect items to transactions [0]. I've found that I can just search for the amount that my card was charged in my email and find the Amazon email that relates to that order. Then, normally from the body, there is just barely enough information for me to know what I bought.
That got annoying enough that I just wrote a chrome extension to scrape Amazon orders/transactions and auto-match and update my YNAB memo line with a summary of the items.
That's a bit of a tangent just to say: yes, they nerfed their emails but not completely.
[0] Yes, YNAB recommends that you enter transactions right as you make them, but that's not how I use it.
kevin_thibedeau
Gmail has always scraped emails. That was in the TOS from day one. Your data was the price for the free service.
lozenge
They stopped doing that in 2017.
mcv
> more and more emails are just links to some website with the information on it (often with a login required as well)
And a 2FA SMS sent to your phone.
> If you email me a text or PDF invoice, I can always come back to it for my own reference. If you send me a link to one, there's no guarantee I can still access it later.
Download it. It sucks having to do that and maintaining your own archive instead of trusting your mailbox, but I guess there's some advantages to that as well.
Nifty3929
Sure, I can download it if they send it as an attachment. Not so easy when it's an external reference. I guess I could login to the website and download... the web page? Well anyway I'm not going to.
rajnathani
But with remotely loaded img tags (automated emails don’t send images as static base64) that email is far from an immutable paper trail like how a PDF is.
jasonfarnon
I agree, the ship sailed a long time ago. I have been archiving my emails since the 90s. Sometime around 2010 all the remotely loading emails came along, and since then I've several times gone back to look at an invite or announcement and find nothing but an html tag. I guess an archiver that would need print all my emails to a pdf or image file to preserve it, like the emails that show up in litigation. The tools I was using, gmvault or google's takeout, aren't made for this path we're on.
Nifty3929
Yes, of course, and that's why it's best not to put the important information into and image. Of course, many senders do this anyway, but at least it requires them to send me an image. No different really than sending me a link to the important information as I mentioned in my post.
But let's not make this even easier or default please. It's bad enough as-is.
A nice improvement would be for prominent clients like gmail to default to NOT display images. This would force bulk-senders (including legitimate ones) to stop putting the important info in images most of the time.
Ditto with links - maybe the clients should stop making them clickable, forcing the user to copy-paste the link. Not sure about this one...
chii
There's been a recent trend to add animated gifs into email, where the gif is a never ending stream. It's often a timer/countdown to the end of a sale or something.
This would be so that even if the server remotely fetched the gif, it would never end, and thus either consume the available resources on the server, or they give up.
maronato
Does anyone remember PlutoMail[1], the client that let you send self destructing and editable emails?
m463
> immutable
I swear years ago I had a mail client where you could type into a received message and alter it. Maybe sun mail or early apple mail?
they finally made the message pane immutable.
andirk
I remember AOL email to AOL email had an "unsend" feature for a while.
LoganDark
> I think this is one important reason that more and more emails are just links to some website with the information on it (often with a login required as well).
I hate this with all of my being. It's awful. Send me an email that tries to tell me how important the information is without actually giving me the information... and I won't read it, fuck you. You don't get to decide which information I find important.
xp84
I agree wholeheartedly -- it's like getting a postcard saying "You have an important message from your doctor, go visit the doctor's office to find out what."
I respect that some of this is ass-covering because of overreaching regulation (or in many cases probably overly-conservative readings of the vague regulations) especially with respect to HIPAA and Euro-style "Privacy" legislation, but personally I'd prefer to opt-out of all types of nanny-ism trying to 'protect my privacy' by sending me content-free email with links, that then require that I 'click to view' and then, 90% of the time now, return to my fucking email to retrieve a stupid code.
l72
I would happily go into my bank or medical provider and upload my pgp public key for them to encrypt emails with…
Email is an incredibly important communication database and I expect my important communications to be there and be searchable.
LoganDark
My doctor does it ("you have one new notification, log into our system to see it"), financial systems do it ("something something happened on your credit report, log into our system to see it"), legal systems do it ("you have something something communication, log in to download it"), etc. It's utterly infuriating.
mschuster91
> I think this is one important reason that more and more emails are just links to some website with the information on it (often with a login required as well).
That's an unfortunate requirement these days.
For one, in Europe concerns around GDPR: e-mail is not guaranteed (!) to be encrypted or protected against modification in transit so it might get snooped up on its way, which makes it a no-go for sensitive stuff such as healthcare information or other highly protected classes of PII, unless PDF encryption or other ways of encryption are used... but these have the issue that UX around many of them is horrible. A link to a portal however? Easy, and provides automatically the guarantee that the other person is who they claim to be.
The second problem is deliverability: more than enough email providers still have laughably low limits (sometimes < 3MB), virus scanners don't like PDFs or ZIPs that they can't read (because they don't know the password, obviously), and on top of that come the usual anti-spam concerns.
IMHO, the best way to go would be an extra header field, think like "X-External-Attachments: https://foo.com/<uuid>.pdf <hash-alg> <hash-value>"... this could be used by MUAs to prompt the user if they wish to download and store the file, provide cryptographic checks of the file, and sidestep the issue of dumbass middleboxes yeeting password-protected files, as the files can be scanned on the endpoint side.
userbinator
The second problem is deliverability: more than enough email providers still have laughably low limits (sometimes < 3MB)
What are you sending that 3MB for an email is "low"? The Bible is a little over 4MB of plain text.
mschuster91
> What are you sending that 3MB for an email is "low"?
A single picture from a somewhat decent camera can easily be >> 3 MB in size and yet there's a lot of providers that yank everything above that limit.
Nifty3929
I hate these EU requirements. They do nothing to help real users, and really make everything worse. Like, is it helpful that every single website now has an added banner that we have to click, but which still nobody reads and doesn't really help anything? All to avoid cookies, which are not really the source of the problem these laws were meant to address? ARRRGHHH!
As far as the file size - does that critically important message need to be embedded in a 10MB PDF? Maybe we should go back to 50k limits and force them to put that one-liner in plain text in the email. ARRRGHHH!
And get off my lawn! ARRRGHHH
room271
While I agree with this article's conclusion, I think it conflates political/market objections to AMP (i.e. abuse of monopoly power) with technical concerns.
For a time, I tech-led the creation of the AMP site for a major news publisher. The technical choices of AMP, excluding the CDN-aspect, are I think a great fit for publishing websites with tens-hundreds of developers who are all tempted to write bespoke JS and in so doing create performance and maintenance hell. In many respects, philosophically, I think AMP was not far of HTMX. In AMP, developers are able to construct relatively sophisticated dynamic/interactive features using simple markup (and pre-built JS components). The page is managed through a single JS runtime which helps manage performance issues. As components have a standard HTML interface, it is possible to migrate the backend to different rendering technologies partially over time unlike (for example), isomorphic JS which forces a large-scale rewrite down the line.
I tried to advocate for an in-house AMP-like solution for our main website, but it was ultimately re-written in React -- a process which took several years and resulted in a codebase of much greater complexity. (Performance was better than the old website but I'm not sure React really contributed to the gains here.)
While AMP is rightly dead, I think the technical choices it made live on (or at least, they should).
hn_throwaway_99
Yeah, while I basically loathed AMP for all the control and monopolization issues, I do see what Google was trying to accomplish, at least at first.
Any front end dev has had to deal with the onslaught of asks from various marketing and sales teams: "Can you add this tag library?", "We need to integrate this affiliate broker!", etc. etc. And lots of devs would push back with stuff like "At this point we load 247 3rd party tags and JS libraries and it takes 53 seconds for our page to load, we have to stop this madness!" but the problem was that for any individual marketing team ask, the impact was small and of course that team had some KPIs to hit this quarter. It was basically a sort of Tragedy of the Commons situation.
So AMP came along and essentially gave front-end devs a technical reason why they couldn't add some shitty, slow, buggy affiliate broker JS library to the code base, so when marketing came with an ask, they could simply say "Sorry, not supported in AMP, and without AMP we get downranked in Google". AMP essentially became a technical hack to align short term incentives ("We need to add some marketing feature X!") with longer term goals of faster, lighter-weight pages.
thehappypm
Yep. I totally see why they did it. It’s a user focus, not developer focus. Users just want faster webpages. The end.
immibis
Why couldn't they just directly downrank pages based on their size or load time?
charcircuit
>without AMP we get downranked in Google
Whether a site used AMP did not affect ranking in Google.
hn_throwaway_99
You're either uninformed or splitting hairs about what "downranked" means. Google required AMP in order to be featured in the "Top Stories" carousel that was (unsurprisingly) at the top of the results page. Google ended this requirement in mid 2021, https://www.theregister.com/2021/06/28/google_amp_core_web_v...
wombatpm
Ranking is a closely held secret. Non AMP COULD have a negative impact. Let marketing try and get confirmation from Google that it does not.
EvanAnderson
> ...it conflates political/market objections to AMP (i.e. abuse of monopoly power)...
It never occurred to me that AMP is an initialism for "Abuse of Monopoly Power". It's deliciously fitting.
BiteCode_dev
It's "accelerated mobile pages" but I love the abuse version.
marcellus23
Well yes, obviously Google didn't actually name it for Abuse of Monopoly Power.
MaxBarraclough
Perhaps I'm just being dense, but I really don't see the point of AMP. If you want to build a non-bloated website, you don't need special branding from Google to do so, you just need to care about the quality of your work. Websites like HackerNews, SourceHut, and Pinboard, are living proof.
The Wikipedia article does a very poor job, in my opinion, of explaining what AMP even is. [0] It emphasises use of CDN caching to improve performance, but this can be done for any static website. What does AMP contribute? Where's the innovation?
sanderjd
It wasn't innovative or intended to be, it was a solution to a collective action problem. It's easy to make the case for "we have to do it this way to avoid being penalized in search rankings".
MaxBarraclough
Doesn't Google already penalise websites for poor performance though? Why not just intensify that penalty, rather than develop and promote a new framework intended to forcibly prohibit bloat?
ec109685
With AMP, Google could preload and pre-render sites, so things like swiping through a carousel between search results was instant.
That’s not possible without building an AMP page since it requires being able to safely serve off of google’s domain.
ravenstine
With AMP, you basically get guard-rails to prevent your team of junior engineers from making your mobile pages too slow in exchange for increasing The Google's monopoly power. :D If I remember correctly, with AMP, you have to use their web components, and you have to pass their validator or pages won't be listed or cached at all. AMP is not really innovative in the slightest. One can easily serve pages faster than an average AMP page if they wanted to. The businesses that see engineering as a necessary evil are not properly incentivized to care about page performance, and are sometimes only prodded into doing so if a giant like The Google tells them to. Management tells their programmers that they read an article about AMP and that it makes pages load faster and reaches a wider search audience by caching and cutting out unnecessary crap; the more seasoned programmers think "Yeah, no shit – I've been trying to tell you... but I'll spend time rebuilding pages for AMP because I get paid the same either way."
lern_too_spel
> One can easily serve pages faster than an average AMP page if they wanted to
This is incorrect. You cannot beat prerendered. It does not make sense to implement AMP for people visiting your website directly. AMP is for link aggregators like search engines, news aggregators, and social media websites.
throwaway28692
The point of AMP was to force publishers to build non-bloated websites, because they weren't doing it of their own free will.
dbbk
AMP is dead
jeffbee
AMP is a set of rules for people who are unable to stop themselves from making bad decisions. It has nothing to do with technical superiority. AMP is a deal under which, if an adopter stops acting like a jackass, they receive better search ranking. There is nothing that stops you from creating an AMP-like experience if you are naturally not a jackass.
kevin_thibedeau
Doesn't seem to prevent AMP sites promoted on Android/Google/Gemini assistant from using dick moves like hijacking the back button to prevent you from leaving. I can't fathom why Google doesn't drop the hammer on that behavior.
dccoolgai
Exactly this. AMP was not a technological concern so much as a "contract": I won't act like a jackass and do anti-user things on my site and you will convey that to your readers/searchers.
bayindirh
> AMP is a deal under which, if an adopter stops acting like a jackass, they receive better search ranking.
You mean, jackassery like, not running ads from Google's ad platform(s)?
lern_too_spel
The innovation is that the page can be prerendered from cache without any privacy or analytics concerns. AMP is an open standard replacement for Facebook Instant Articles and Apple News Format.
3np
Prerendering was old-school back then, too.
Edge caching might not have been as prevalent but was hardly new technology.
> without any privacy or analytics concerns
Uhm, yeah, no. Less bloated JS usually means less concerns but privacy violations and tracking of visitors can very much happen on AMP. Some of that risk isn't removed, just shifted.
Eric_WVGG
AMP is a misplaced principle, because it says “due to the constraints of mobile, web pages should be lightweight, not overdo it on interactivity, and load fast."
Instead they should have said, "Web pages should be lightweight not overdo it on interactivity, and load fast."
no_wizard
I like AMP conceptually, would make a good app platform for alot of types of websites and such.
I wish it was easier to fork, honestly. There's some good ideas within, though some questionable choices as well.
Unfortunately the project is rather opaque in a number of ways
lern_too_spel
How would forking work? The whole point of AMP is that a cache can validate that it is safe to prerender. If you added your own stuff, the caches would just reject it.
room271
AMP is both a Javascript framework, and a wider page contract that facilitates CDN inclusion.
I believe the parent is referring to the Javascript framework, which itself has many nice properties for interactivity and performance.
trollbridge
AMP seemed like a great technology that ended up being used for user-hostile purposes.
Henchman21
If you swap out AMP for ${generic_tech} this statement seems to describe the latest 15 years of software development.
throwaway28692
It was never user-hostile. It was definitely publisher hostile but that isn't the same thing.
dbbk
Of course it was user-hostile. I can't tell you how many times I would get linked to an AMP version of a page on desktop, with text spanning the entire width of the screen, and no way to get back to the 'normal' version.
Digit-Al
Email and SQL: two technologies that people keep saying are out of date and need replacing, but they keep rolling on whilst attempted replacements wither on the vine, with their dust eventually blowing away on the winds of time.
skybrian
Meanwhile, many people don’t send personal emails anymore and people have switched to a variety of chat apps instead. And a lot of businesses use chat internally, such as Slack.
It’s mostly business use that’s keeping email alive, either business-to-consumer or business-to-business.
throwaway28692
So frustrating when people complain about Google trying to save dying technologies like email and the web. I'm glad that email is working for you but over here in the real world I don't know anyone who still uses it.
perfmode
remember google wave?
h1fra
When AMP was about to be released, I was the engineer in my company in charge of deciding whether to implement it. I discarded the idea, but months later we realized Google was not joking about the SEO boost, and we had to backtrack very quickly in order to not lose to the competition. I regretted saying no because I missed the opportunity, but I was still convinced it was a bad idea overall.
Now that it's gone, I could not be happier. Not only did AMP made the internet worse, but it was a pain to implement, a bad experience for users, and a bad deal for media companies.
null
faust201
AMP was a boon to all crap sites built by S Asian newspapers etc. even FT, guardian at some point had individual pages that were about 50x larger than it's AMP equivalent. Yes, for the rich AMP is monopoly etc. for poor like me - I prefer less data usage.
hughw
Google Wave (ca 2009) also claimed that it would replace email. Expect the next email replacement from Google in 2029.
rhet0rica
I came looking for this comment. One wonders if AMP-in-email was a project of the same team scaling back their original ambitions... but 10 years is a long time at the revolving door of Google.
smeej
I was so disappointed this failed, and for what seemed like such an incredibly obvious reason.
They tried to use the same viral "invitation only" system that had worked for Gmail for Wave, but apparently completely overlooked the key difference: Gmailers could send and receive emails to people who didn't have Gmail. Wave was only usable with other people who had Wave. And with only a handful of invitations, it was virtually impossible to grow your network fast enough for it to be useful.
If they had made it possible to send regular emails to and from Wave (even just by integrating the existing Gmail account!), but then also let you "upgrade" your message to send a Wave when the recipient already had Wave, I really think people would have been willing to use it long enough for their Wave networks to grow big enough to replace email.
ingvar77
I think it was a great idea, useful in many cases (confirmations, approvals, votes, unsubscribes, forms, up-to-date flights and bookings info etc etc. I for sure admire that I can accept meeting invites right inside email in Gmail. Email must stay the same - it has HTML/text parts, these will stay same and can be accessed in 5 years. If someone really wants to include dynamic info in email they will do anyway- either link to webpage or dynamic image.
epc
Netscape tried dynamic email with Communicator in the 90s…somehow I still have the sample "Airius Airway's 401k Contributions Worksheet" with JavaScript embedded (Gmail obviously ignores it). IIRC no one, and I mean no one, took advantage of it.
account-5
I didn't know amp was a thing in email. Glad it died before I knew about it.
I've never viewed an amp site either. Actively avoided them, went out my way to view the actual content. Easy to do when you don't have JavaScript enabled by default. I hate it when I can't view textual information on a site without JavaScript.
nottorp
IMO any standard pushed by the great internet gatekeepers (Google, Cloudflare etc) is best avoided.
And don't tell me Cloudflare does no evil, that goes for now, and that went for Google some time in the past too.
0xbadcafebee
"Interactive email" is basically Slack.
We should make Slack a new internet protocol and application standard, and use that going forward to replace e-mail, texting, and the various isolated islands of "secure chat" solutions (WhatsApp, Signal, Telegram, etc). Allow us to retain and control our own data, while also enabling all of the features and functionality we've come to want from modern tools, and be compatible with other solutions.
IRC and e-mail are both old and busted. 99% of the world wants to communicate and share information with more interactive tooling than ASCII text in a console or static HTML in a mail reader. There are alternatives to Slack, but like every networked application created in the last 10 years, none of them define an interoperable standard. They are all their own vendor-lock-in islands.
Even Mattermost, the most polished "open-source" alternative, is not a standard, it's an application. Applications change all the time. Standards don't. Applications lose backwards compatibility, change their licenses, have closed ecosystems of servers. Standards don't. There's a reason that actual standard network protocols continue to work for 40 years, while applications made just a few years ago are dead and buried. Standards last. They enable interoperability in an ecosystem of supported technology. They give us flexibility, choice, competition, portability. The world is better when we have solid standards to build on.
Replace it all with a standard. Let anyone implement the standard, implement a client, a server, etc. And let people choose the tooling they want - but while being interoperable with everyone else's.
(Note that I'm not talking about federated social networks. E-mail and IRC are not social networks, they are communication tools, private by default, and have to be directed at specific individuals or groups)
watermelon0
I think that you just described XMPP and Matrix, which are both standards.
0xbadcafebee
Comparing XMPP/Matrix to Slack is like comparing Telnet to Chrome. Yes, they both display text, they're both interactive. But the latter has about 5,000x more features, which is why we all use it.
Yet with Slack, it doesn't use a standard. Could you build an app like Slack that includes XMPP/Matrix along with a whole lot of other stuff? Sure. But without the whole kitchen sink, you still don't have a standard other apps will follow. You have a proprietary app plus XMPP. Other apps won't be compatible with it. Which is the case with Slack's competitors.
Think of a web browser. It's larger than a kernel. It's probably the biggest, fattest, meatiest, most feature-rich application in the world. (And it should be, because it's a freakin' application platform at this point.) But it all runs on.... standards! Every part of it. I'm saying, do that, but for the massively feature-rich, complex, large, almost unwieldy, but insanely productive, communications platform that is Slack.
I get that a lot of people don't really understand what the big deal about Slack is. A lot of people thought the same thing about web browsers back in the day. But once they started using them a lot, they got it. It's not just a document viewer, just like Slack isn't just chat.
kuschku
So what features does Slack have that Matrix doesn't? Maybe huddles? But Matrix has persistent Voice/Video Rooms for that, which work just as well.
Everything else, from bots and embeds over threads and spaces to reactions and emoji works the same.
nottorp
Slack is basically irc with some bells and whistles, sorry :)
nightpool
It really, really isn't.
zzo38computer
I think IRC and plain text email (especially if it does not use Unicode) are not so bad. NNTP is not so bad either.
And, standards should not be made excessively complicated or badly designed; even if there is some complexity they should be optional when possible.
layer8
Slack is chat, and chat is not email. Email has important properties that are lost in a chat protocol/UI.
lern_too_spel
XMPP exists as a standard, and Google Chat was built on it. Then Google+ came along and needed more features, and instead of adding these features to a standard that supports federation (like XMPP or now Matrix), Vic Gundotra (I assume) did the expedient and stupid thing of building Hangouts Chat like Facebook Messenger, commencing the parade of throwaway Google communications products to come.
iaabtpbtpnn
You want THE communication standard to be owned by Salesforce?
marcellus23
> Replace it all with a standard. Let anyone implement the standard, implement a client, a server, etc. And let people choose the tooling they want - but while being interoperable with everyone else's.
albert_e
> Four years earlier, the search giant had come for the mobile web with AMP—accreted mobile pages.
typo in third line of the post.
should i feel warm and fuzzzy knowing that this was not run through an LLM?
or is it a hallucination artifact of that very thing.
To me the most important objection is that an email is a record of something, and needs to be self-contained and immutable for that reason.
When I get an email, I want to know that I can always come back to that exact email for reference, and that there's no way that it can have changed, or that the important information is externally referenced (and therefore also subject to change).
I think this is one important reason that more and more emails are just links to some website with the information on it (often with a login required as well). It allows the company sending you the email to retain control of that information. If you email me a text or PDF invoice, I can always come back to it for my own reference. If you send me a link to one, there's no guarantee I can still access it later.