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What it's like working for American companies as an Australian

msy

There's an additional issue with timezones I'm surprised he didn't mention - you're off by a day. This means nobody is around on your Monday because it's US Sunday and conversely US Friday is your Saturday morning. This means you either need to adapt to having 4 days a week of overlap, or you need to shift your life to accomodate 7am meetings on a Saturday morning.

There's also regular chaos with the mis-matched DST windows meaning meetings will swing about by 1-2 hours multiple times as the seasons change depending on whose calendar created them, it's manageable but inevitably there's misses and confusion or someone's 8am suddenly becomes a 6am without rescheduling.

The bigger issue however is if you're the AU leg of a global firm with a US plurality: If there are teams in the UK or EU for example there's simply no way of operating with overlap that doesn't involve someone regularly having meetings in the deeply inhospitable early hours of the morning.

Taniwha

I worked in NZ for SV companies for the past 20 years (until I retired) - I essentially worked US time but NZ days - so I got up early (5am winter, 7am summer and worked US core hours 10am-6pm) but didn't work US Fridays and got a lot done on my Monday. After 5 years I switched jobs and they agreed that I'd never have to start work at 5am (so 11am-7pm CA time) - that worked really well

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btheunissen

I currently work for a YC company based in New York, with myself in Australia after moving back to be closer to family and have switched my work schedule to be from Tuesday to Saturday to align with EST as you mentioned. Not exactly the most pleasant working hours but my coworkers have been pretty accommodating to make the essential meetings as early as possible.

One slight benefit that makes the Friday to Saturday shift more tolerable is that I won’t start the following work week until Monday night/Tuesday morning, so my weekend nights are Saturday and Sunday, so losing out on Friday night isn’t too bad. Definitely not a schedule for the faint of heart though.

ghaff

Yeah, timezones (and different days) are an issue for regular meetings. At my last job, US east coast to Europe worked pretty well. We'd be reasonable morning time on the east coast and Europe would be reasonable mid to late afternoon time. But the (for me occasional) call to Singapore was always a pain for someone.

bradleyjg

I found being in the US east coast in teams spread across Europe and the US to have the advantage of being able to touch base with anyone fairly easily but the disadvantage of never getting that natural quiet period.

I don’t see how us east cost <-> apac is really feasible on any kind of regular basis.

aragilar

I think daily/weekly you'd shift work hours (that what I do when I have a meeting like that). Global meetings are always a pain, though I'd say the worst meetings are when US-based folks plan a meeting based on their local timezone, as opposed to UTC, because it always ends up at 3am in Australia (so I bow out of those).

ghaff

We had occasional interlock meetings, briefings, and webinars but it pretty much meant that from the east coast you were doing them at 10 or 11pm. I'm sure senior execs did more frequently. We didn't really have people on the west coast, especially latterly when I was there.

Up to 5 or 6 hours is a reasonable range for routine interactions.

CoastalCoder

I did US East Coast / Shanghai for one project. We got really good at asynchronous messaging, and that went a long way.

Still didn't fix the 1-workday latency for discussions, though.

denkmoon

I'm an Australian working for a US big tech company, the culture thing is interesting to me. What I see from corp and the US side very much matches the "Americans tend to be enthusiastic about their company mission - in the extreme, believing that they’re saving the world" statement, but I always wonder how genuine it is? When your access to healthcare is directly tied to your enthusiasm for the company mission, it seems to me that you _must_ display that enthusiasm even if it's a facade. Maybe I'm just a cynical aussie, but how can you possibly be enthusiastic for (eg.) putting ads infront of as many eyeballs as possible?

MarkMarine

I think in the tech sector, as an engineer (what I am) I do not feel tied to my company for healthcare. I can snap my fingers and have another job with full coverage in a month, earlier if I’m willing to take a mid tier job rather than top tier. I’ve never thought about being without healthcare.

I also served in the Marines and grew up in Massachusetts, two places that really embrace sarcasm and gallows humor. Merging into the California tech sector, the enthusiasm, sunny demeanor and inability to take being picked on as a demonstration of affection… it was a difficult adjustment.

Aeolun

> Maybe I'm just a cynical aussie, but how can you possibly be enthusiastic for (eg.) putting ads infront of as many eyeballs as possible?

You can be enthusiastic about a job done well, even if it’s not necessarily one you believe worth doing.

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jjtheblunt

This looks like an assertion with spotty applicability

Aeolun

Please believe me when I tell you that I am not enthusiastic about insurance and/or callcenter operations.

What I’m enthusiastic about is serving those applications to country sized populations.

I’m fairly certain I’m not the only one.

nozzlegear

> When your access to healthcare is directly tied to your enthusiasm for the company mission, it seems to me that you _must_ display that enthusiasm even if it's a facade.

I get what you're implying, but I want to point out that healthcare is not "directly tied to your enthusiasm." I'm sure somebody can post their anecdote about being fired for not having enough pep in their step at work, but enthusiasm for the company mission is not a typical requirement for employment. Furthermore, despite the pervasive online meme to the contrary, the US does have a substantial social safety net — we devote more of our GDP to public social spending¹ than Canada or Australia. It's completely fair to say that the outcomes can vary, but it's not fair to say that Americans are by and large left rudderless without help from the state if they lose their job.

¹ https://ourworldindata.org/grapher/social-spending-oecd-long...

ecshafer

I joke with my friends that one day I am going to get a job with Lockheed, Raytheon, etc. and be uncomfortably enthusiastic about the mission. Some sort of workplace live art project.

However, I have luckily only worked at companies in my career that I could really get behind the mission and have in my view a reasonably positive work output. Letting people save money for retirement, or start a business is pretty good. I don't know how my view would change if I worked for something more morally gray.

imoreno

>your access to healthcare is directly tied to your enthusiasm for the company mission

No, it's not. First, they're legally required to provide it so long as you work there, whether you're enthusiastic or not. Even if you got fired for not being enthusiastic enough, by law you can stay on the same health insurance plan for 18 months. If you still haven't found a job after 18-36 months, or just don't like the company's plan, you can get your own individual plan, or look for a plan for low-income people like medicaid.

The US healthcare system has its problems for sure, but you seem confused about what they are.

ryandrake

You are technically correct--the best kind of correct! However, if you step back and look at the big picture, the US's tethering of health care to employment is probably a big driver of lots of critical decisions around employment. It's definitely one of the big reasons guys like me with a family will never voluntarily quit my job and go try a startup. Or just semi-retire when I turn 55 (unless I find health care). And COBRA tends to be massively expensive, so while your health care is technically available, it's not even remotely the same as being employed.

ghaff

>And COBRA tends to be massively expensive

It's pretty similar to a comparable marketplace plan and even to Medicare for the first couple of years (which is tied to what your recent W-2 income is/was). The issue is that your employer is presumably chipping in a lot of your current insurance costs as part of your benefits. But, yes, if you're paying for insurance on your own, it's expensive because you're covering the whole thing.

etempleton

I can assure you, your US colleagues are as cynical as you are, but in America you fake a positive attitude because what the hell else are you supposed to do but make the best of it?

Generally, the West Coast of the US is the most fake positive and the East Coast is the most blunt and outwardly cynical. Middle America tends to be friendly yet direct.

goalieca

The missing word is competitive. People want to win. So much of the rest of the world just wants to survive till the next day.

madmask

My take is that many games are not worth even playing, let alone winning

crooked-v

In my experience (outside of bigtech but in the B-tier of VC-funded startups), "change the world" hyperbole is rare, but most founders and founding devs are pretty confident they can improve some specific topic for some specific niche of people. And it's sometimes even true for the ones that provide real services.

martinpw

> Australians typically play down their achievements, while Americans like to talk themselves up

Although this is obviously a generalization, it is broadly accurate in my experience. And it can be a real problem, for example at performance review time when employees are expected to write self reviews, which obviously involve putting their work in the best possible light. Also just general regular status reports that are widely distributed and so highly visible.

As background, I am a US based manager, originally from the UK, with US, Europe and Australia based reports. I regularly get told by the Australians, and most but not all Europeans, that they really struggle with the expectation that they need to present their achievements for performance review or general status updates in ways that feel uncomfortably boastful to them. Most US reports on the other hand (but definitely not all) have less problem with this.

This means it is often down to the manager to make sure their employees are rated fairly by upper management. Since I struggle with the self-promotion myself (being from the UK!) I can empathise and try to work with reports to apply the appropriate correction factors, but it is definitely a real issue.

roenxi

> If I lived in San Francisco, I’d have ~100x more available jobs to apply to if I lost my current one.

In some sense this also fits under culture. The Australian government has historically been fairly technophobic (they really have a thing against privacy - the ban on effective encryption springs to mind, they've tried to ban Monero too but that doesn't work because crypto is too slippery). I also vaguely recall from years ago that we make it hard to use equity as a significant part of employee compensation. Overall Australia lacks the free-wheeling spirit of letting people do things that works so well in tech so I assume there are a lot of other small barriers I don't know about (eg, I'd bet companies like Uber would have been killed in the crib if it started in Australia). We also have a subtly anti-cheap-energy policy that must make life hard for data centres.

We've produced some big tech success stories like Atlassian but when you combine dubious regulation with the larger US capital markets there isn't really much to recommend about Australia. I wouldn't suggest putting money into the Australian tech scene and the market has probably sniffed that out.

RustyRussell

Worked for American companies for 25 years. Generally Americans come across as more confident, and yet conform to hierarchy in a way I've never seen en-masse in Australian culture. It always seemed to be that only the most weirdo Americans are blind to relative status, whereas for many Australians it's the norm?

Employment-at-will takes some cultural adjustment, too. But for tech folks tends to be a net win. You just need to set your expectations accordingly!

esperent

> It always seemed to be that only the most weirdo Americans are blind to relative status, whereas for many Australians it's the norm?

As an Irish person, I have the impression that Australia is very similar to Ireland in this regard. I came across a survey years ago that asked a question along the lines of "in the workplace, is the manager/boss higher status or equal to the staff they manage?" (paraphrasing because it was years ago). Ireland scored amongst the highest that said the boss and other staff are equals. I imagine Australia would too, while the US would score lower on that scale (as did some other EU countries).

I now live in Vietnam, and somehow I've ended up being the boss, with a team of around 20 Vietnamese people. While they are diligent and skilled workers, the level of deference they show to me makes me deeply uncomfortable and I have to keep reminding them to talk to me like a human being - call me by my name instead of "sir", for example. But it's a losing battle.

dkjaudyeqooe

I'd say thats due to:

(a) Australian culture being quite egalitarian, ie people there see other people just as people rather how much money or power they have, etc and

(b) American management being more of the power tripping variety, so they're more likely to wield their power in a threatening and retaliatory fashion, and so underlings tend to be more deferential, including the at-will employment, as you say.

Gigachad

Employment security has a lot to do with it. Obviously you can’t completely ignore leaders, and if you refuse reasonable instructions you can be fired. But you have a lot more freedom to rock the boat and share your opinion.

You can not be fired just because you hurt a managers feelings by disagreeing with them.

dkjaudyeqooe

And you don't lose all (long term) healthcare coverage if you're fired in Aus.

kasey_junk

I had a, kind of, opposite experience. I worked for an Australian company as an American in the US.

My experience with the culture was the opposite. The Oz folks tended to be boastful with a chip on their shoulder. This was annoying as an employee but caused real problems when dealing with regulators and other companies. A big successful aus company just can’t throw its weight around in the US like at home.

That said, they eventually figured it out and have become quite successful.

I made some great friends at that company and picked up some Aussie slang that I still use today.

nunez

Hey! So did I! Macquarie Capital was my first employer out of college. Loved working for Aussies. Hilarious bunch.

WatchDog

What sector was the company in? I’m an Australian that has worked a lot with US companies.

The most boastful Australian companies I have worked with have also been the least effective.

Consultancies tend to be very boastful, but they have to be constantly selling themselves.

The other boastful culture I worked in was a big bank.

They had some of the worst over-complicated software, and a horrible culture, it seemed like the only way to rise in the company was salesmanship.

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thayne

> Australians typically play down their achievements, while Americans like to talk themselves up. Americans naturally read to Australians as boastful, while Australians naturally read to Americans as meek

American culture is not a monolith. This can vary greatly in different regions or different subcultures.

hetman

Suppose you very crudely modelled the spectrum of American attitudes on this topic using some kind of bell curve. I don't think many people across the pond realise just how far apart the American and Australian bell curve means would be. These kind of "the truth is unknowable" truisms may sound wise but don't really teach us very much about reality.

On average, Australian culture views anyone, who even passively demonstrates any significant level of achievement, with a high degree of suspicion. Australians make a national sport of cutting down people who excel in any way. Sure, there are sub-cultures there which can vary considerably from this general trend, but even they feel the influence of this prevailing attitude. The end outcome is that Australians tend to go to considerable effort to hide the things that may single them out as excelling among their peers, and emphasise those things which make them similar. (A few months ago the CEO of the most powerful retail company in Australia gave an interview attempting to reduce public ire at their price gouging tactics, dressed in the uniform of a shelf stacker from their supermarket chain. I'm not saying this could not have happened in America, but there it would have probably been seen as a stunt or a statement... in Australia dressing any other way would have raised eyebrows, and in fact most people initially failed to even notice it for the PR manipulation that it was.)

Geographic proximity will always play a role in bringing cultural norms together, and while the US is a big place, the US population throughout the 20th century had incredible mobility, going where the jobs were, which helped to tighten up that bell curve.

typewithrhythm

I think we (Australians) have a real lack of effort=success stories to draw from; if someone has wealth it was probably inherited.

In the US if you have wealth it's plausible that you had a great idea that got acquired, or a great skill.

defrost

There are many examples of Australians that have started middle class or even poorer and become wealthy (multi millionaires, a few billionaires) through their own business efforts.

What's lacking is a general habit of boasting about this, being wealthy, letting others in the country (ie. yourself) know about it.

You can find first generation pretty wealthy Australians in trucking, factory ownership, real estate, mining, warehouse volume sales, etc. Of those the ones most likely to be flash about their cash would be the real estate crowd, success in house sales is hard to come by without prominent self promotion.

averageRoyalty

It's definitely a generalisation, but in my experience - and others who I've spoken to - this is broadly correct.

WatchDog

Matches my experience working with SF based companies.

thayne

But that's kind of my point. That might be the culture in SF, but that doesn't mean it is the culture everywhere in America.

bigtones

I worked for a California based American tech company while living in Perth, Australia for the last two years. All of what the OP says rings true, but I can tell that he is living on the East Coast of Australia because living in Perth we have literally no common business hours with the US West Coast which is brutal. I had to start work at midnight and work through the night for Zoom meetings and customer interactions and work on Saturday morning.

They job pays well and the people are lovely, and Australian culture has become a LOT more like the US over the past decade. Now we even have Black Friday sales but no conception that was invented because of the US Thanksgiving holiday.

kazinator

> Australians typically play down their achievements, while Americans like to talk themselves up

You can boast, as an Australian, even using dirty double entendres in reference to your sexual prowess. The rules are that you have to be using an American accent, and it has to be your turn fronting AC/DC.

defrost

You can also just refer to AC/DC as the second greatest band in history https://www.youtube.com/watch?v=9wJzzspiwK0

YeOldSalt

Canadian here- worked for Salesforce in Sydney for 4 years and can say working for a big US tech company in Australia definitely has it's pros and cons. APAC business units are an after thought for companies with U.S HQs which can be good because as long as targets are getting hit no one really pays close attention to anything else going on. Biggest downside imo is career mobility/progression.

Havoc

Downside is they also seem more retrenchment happy.

danielhanchen

Hi to all fellow Australian mates!