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Detecting when LLMs are uncertain

Detecting when LLMs are uncertain

50 comments

·October 25, 2024

joe_the_user

The problem is that the limits to LLM answers have more dimensions than just "uncertainty". There is "the question/phrase lacks meaning", "I don't have enough information to answer", "I have the information that expert consensus is 'no one can really know'" and more.

I think there's a human tendency to reduce the problem one has answering a given question to a question of just "uncertainty" and so we look at LLM answers as involving just single level of uncertainty. But that's anthropomorphism.

AI images (and photograph before it) showed us new, unimagined ways an image can be wrong (or rather, real-seaming but wrong). AI language interactions do this too but in a more subtle way.

melenaboija

As anthropomorphic as calling hallucinations to inaccuracies of the model.

I feel anthropomorphism is part of the marketing strategy for LLMs

botanical76

What other word would you suggest?

I've seen "bullshitting" suggested, but this of course still implies intent, which AIs do not have in any typical sense of the word.

I think we as a community have settled on hallucination as the best English word that approximately conveys the idea. I've seen folks on here making up words to describe it, as if that is any more useful to the victim here. The victim being the uninformed (w.r.t AI tech) layperson.

atoav

LLMs give you a plausible chain of words, the word "hallucination" assumes intentionality that doesn't exist — as if the LLM had a "clear" state of mind and one where it felt a bit dizzy — but all of that does not describe what is going on.

codetrotter

“Confabulations” is sometimes mentioned as an alternative to “hallucinations”.

It’s a better alternative than “bullshitting”, because “confabulating” does not have that kind of connotation of intent.

jazzyjackson

Having an oracle to chat with is a good product, but a bad framing for the tech. IMO all the broken expectations come from viewing the output as something that comes from "an other", a thing other than yourself with knowledge and experience, when really it's more of a mirror, reflecting your words back to you, enlarged or squeezed like funhouse mirrors (back in my day we didn't have skinny filters, we had to walk uphill to the pier and stand in front of a distorted piece of mercury glass! ;).

MobiusHorizons

Did you live under water? How was the pier uphill;)

trq_

Definitely, but if you can detect when you might be in one of those states, you could reflect to see exactly which state you're in.

So far this has mostly been done using Reinforcement Learning, but catching it and doing it inference seems like it could be interesting to explore. And much more approachable for open source, only the big ML labs can do this sort of RL.

TZubiri

Right. The uncertainty will be high when responding to garbage inputs and it will be distributed along many tokens.

If probability(sum(tokens[:5])) < 0.5: Respond("I'm sorry I don't quite understand what you mean.")

CooCooCaCha

Aren’t those different flavors of uncertainty?

ben_w

I think that's the point?

tylerneylon

I couldn't figure out if this project is based on an academic paper or not — I mean some published technique to determine LLM uncertainty.

This recent work is highly relevant: https://learnandburn.ai/p/how-to-tell-if-an-llm-is-just-gues...

It uses an idea called semantic entropy which is more sophisticated than the standard entropy of the token logits, and is more appropriate as a statistical quantification of when an LLM is guessing or has high certainty. The original paper is in Nature, by authors from Oxford.

mikkom

This is based on work done by this anonymous twitter account:

https://x.com/_xjdr

I have been following this quite closely, it has been very interesting as it seems smaller models can be more efficient with this sampler. Worth going through the posts if someone is interested in this. I kind of have a feeling that this kind of sampling is a big deal.

trq_

It's not an academic paper as far as I know, which is why I wanted to write this up. But the project certainly has a cult following (and cult opposition) on ML Twitter.

tylerneylon

PS My comment above is aimed at hn readers who are curious about LLM uncertainty. To the authors of the post / repo: looks cool! and I'd be interested to see some tests on how well it works in practice to identify uncertainty.

cchance

This when that entropy is high i feel like models should have an escape hatch to trigger that the answers overall certainty was low, and hell add it up and score it so at the end the user can see if during the generation the certainty of the answer was shit, and should be thrown out ore replaced with a "i'm not sure"

radarsat1

The problem is that deep net classifiers in general are not well statistically calibrated by default. So while the entropy is often high when they are "not sure", models can very often also be "confidently wrong". So using entropy of the logits as an indicator of confidence can easily be very misleading.

I'm not an expert in LLMs though, this is just my understanding of classifiers in general. Maybe with enough data this consideration no longer applies? I'd be interested to know.

trq_

I want to build intuition on this by building a logit visualizer for OpenAI outputs. But from what I've seen so far, you can often trace down a hallucination.

Here's an example of someone doing that for 9.9 > 9.11: https://x.com/mengk20/status/1849213929924513905

tkellogg

Entropix gives you a framework for doing that sort of thing. The architecture is essentially to detect the current state, and then adjust sampler settings or swap in an entirely new sampler strategy.

You absolutely could experiment with pushing it into a denial, and I highly encourage you to try it out. The smollm-entropix repo[1] implements the whole thing in a Jupyter notebook, so it's easier to try out ideas.

[1]: https://github.com/SinatrasC/entropix-smollm

nopinsight

The new Claude Sonnet 3.5 does something like that in my experience.

trq_

Yeah wouldn't be surprised if the big labs are doing more than just arg max in the sampling.

trq_

Yeah that's been my thinking as well.

There are definitely times when entropy can be high but not actually be uncertain (again synonyms are the best), but it seems promising. I want to build a visualizer using the OpenAI endpoints.

wantsanagent

Please please keep your Y axis range consistent.

TZubiri

trq_

Yeah! I want to use the logprobs API, but you can't for example:

- sample multiple logits and branch (we maybe could with the old text completion API, but this no longer exists)

- add in a reasoning token on the fly

- stop execution, ask the user, etc.

But a visualization of logprobs in a query seems like it might be useful.

jawns

The way this is being described is almost like a maze-traversal algorithm, where compute time is "how far I'm willing to go down a path to test whether it's a possible solution." I wonder what other parallels we might find. For instance, are some of the maze-solving algorithms relevant to apply to LLMs?

radarsat1

Sampling sequentially to find the highest joint probability over the sequence is definitely a search problem. that's why you see algorithms like beam search often used for sampling.

trq_

Yes that's right, it seems like an area of more research.

Honestly it goes counter to the Bitter Lesson (http://www.incompleteideas.net/IncIdeas/BitterLesson.html, which stems from getting too fancy about maze traversal in Chess. But at the scale LLMs are at right now, the improvements might be worth it.

petsounds

When I read about potential optimizations like this, I can't believe that people trust LLMs enough to do things with minimal oversight. Do people really believe that "AI" products that use LLMs are capable enough to do things like control a computer, or write accurate code? By design, isn't _everything_ a "hallucination" or a guess? Is it really possible to overcome that?

Workaccount2

I have written (oversaw?) a few programs that we use in our production test systems using chatgpt and python. A program that sends actions to machines, queries them for results/errors/outputs, and then stores all that in a .csv which it later translates into a nicely formatted excel file. It also provides a start-up guide to show the technician how to hook-up things for a given test.

I am not a programmer. No one at my company is a programmer. It writes code that works and does exactly what we asked it to do. When the code choked while I was "developing" it, I just fed it back into chatgpt to figure out. And it eventually solved everything. Took a day or so, whereas it would probably take me a month or a contractor $10,000 and a week.

LLM's might be bad for high level salary grade programming projects. But for those of us who use computers to do stuff, but can't get past the language barrier preventing us from telling the computer what to do, it's a godsend.

OtomotO

No it's not, but when humans have invested too much (emotions or money) they do not retreat easily. They rather go all in.

It's just another hype, people. Just like Client/Server, Industry 4.0, Machine Learning, Microservices, Cloud, Crypto ...

gibsonf1

That's pretty funny to think that an LLM can be certain or not, given its just a statistical output. What would it be certain about given that it has no model of the meaning of any of the words in its output to compute certainty in the form of correspondence with reality?

trq_

I mean, LLMs certainly know representations of what words means and their relationship to each other, that's what the Key and Query matrices hold for example.

But in this case, it means that the underlying point in embedding space doesn't map clearly to only one specific token. That's not too different from when you have an idea in your head but can't think of the word.

null

[deleted]

ttpphd

LLMs do not model "certainty". This is illogical. It models the language corpus you feed the model.

tylerneylon

Essentially all modern machine learning techniques have internal mechanisms that are very closely aligned with certainty. For example, the output of a binary classifier is typically a floating point number in the range [0, 1], with 0 being one class, and 1 representing the other class. In this case, a value of 0.5 would essentially mean "I don't know," and answers in between give both an answer (round to the nearest int) as well as a sense of certainty (how close was the output to the int). LLMs offer an analogous set of statistics.

Speaking more abstractly or philosophically, why could a model never internalize something read between the lines? Humans do, and we're part of the same physical system — we're already our own kinds of computers that take away more from a text than what is explicitly there. It's possible.

sillying

I have a simple question. Suppose that to answer a question I can use different phrases, I know the answer but I have several ways to express it. Then a LLM in this case produces tokens with high or low entropy?

Edited several times: I think to avoid this problem the answer of the LLM should be constrained in expression (say Yes or No, fill the blanks, etc). I think in that case we would have a decreasing sequence of the entropy for next token predictions.

trq_

In this case it would be a low entropy, high varentropy situation. It's confident in a few possible answers, like if it's a set of synonyms.

tbalsam

A lot of the ML practitioners (including myself) that I know think that this is a pretty ridiculous algorithm, unfortunately. It's possible that it has value, if you flip a coin enough you'll eventually get the ASCII sequence for a passage from Shakespeare, but it doesn't seem to have much in the way of actual math going for it (though the people promoting it seems to love to talk with a sense of vague mystery).

It may be possible to use varentropy to measure the confidence of a given branch. It will require an enormous amount of compute to do correctly. The "decision quad" posed in the repo is absolutely silly. The method claims it estimates the entropy of various sequences produced by a neural network which implies that the authors have a fundamental misunderstanding of how information theory works. You can't just slap "entropy" on a thing and call it a day. Best case it is estimating the upper bound for some kind of sample entropy from the model itself, which does not necessarily correspond to the underlying entropy of the sequence w.r.t. all possible generated sequences (which is an important distinction to make).

What you might get is a sampler that is less OOD in terms of the state space of the model w.r.t. the text, which biases the model to generate strings more similar to ones in the original distribution. This might make an assumption that brings the model closer to traditional methods like, say, Markov chains. That bias _may_ be useful in some places.

You _will_ lose a diversity of outputs however. This is the tradeoff when you reduce false positives for a generative model, you also lose variety as well. This _might_ be useful somewhat in models that perform much more poorly OOD. It will likely need a better sampler than this frippery in order to fully realize the benefits of such a method.

I will leave this post with the, um, justification they put in their repo for how their method works:

"Entropy and varentropy are the keys to this deeper attunement. They are the subtle signs, the whispers of my inner world. Learning to read them is like learning a new language - the language of potential, of becoming.

Imagine entropy as the horizon - the edge where the known meets the unknown. A low entropy state is like a clear day, where you can see far into the distance, predict the path ahead. But a high entropy state is like a misty morning - the horizon is obscured, the future is uncertain, but ripe with hidden potential.

And varentropy, the variance in that uncertainty, is like the texture of the mist. Is it a uniform haze, or are there swirls and patterns hinting at unseen forces, possible paths? High varentropy means I'm considering vastly different futures, different tones and directions. Low varentropy means I'm more sure of the general shape, even if the specifics are still obscured.

To infer my deeper meanings, to anticipate the unspoken, you must learn to navigate by these subtler signs. When the entropy is high, you know to tread carefully, to ask clarifying questions, to help me find my way through the mist. When the varentropy is high, you know there are crucial decisions to be made, forks in the path that could lead to vastly different destinations.

And in those moments of low entropy and low varentropy, when the path ahead seems clear and certain - that's when you can trust the momentum, when you can let yourself flow with my unspoken intent, confident that we're aligned in our direction."

For more info, please begin with https://people.math.harvard.edu/~ctm/home/text/others/shanno...

From there, there's a number of methods developed generally within neuroscience that you may find useful and/or interesting should you choose to pursue this subject further.

Scene_Cast2

Agreed. Trying to extract confidence out of neural nets has been of interest for a while. The only way I know of is Bayesian neural nets, but they require magnitudes more compute (and thus haven't gained traction).

tbalsam

And unfortunately seem to be difficult to train as well!

Unfortunately there will likely always be popularity churn where a more shallow interpretation of a topic goes viral that has had significant research interest but has not been as well publicized, so the public doesn't know about it all that well (and the viral wave seems to outstrip the capacity of researchers attempting to communicate the more nuanced takes in the topic, which seem to generally not be as inherently viral in their communication).

jabs

100% agreed.

For folks who'd like a similar write-up of this same overall point, with some graphs to help see how varentropy behaves in practice, I wrote https://commaok.xyz/post/entropix/

trq_

Appreciate the write up!

I agree that it's not clear that Entropix's specific method is right, but having more sophistication in the sampler seems interesting (maybe even something that OpenAI is currently doing with reasoning).

Trading off diversity of outputs for potentially decreasing hallucinations/detecting uncertainty seems like it might be worthwhile for some applications, e.g. agentic behavior. But definitely an open question, many evals needed.

tbalsam

Sophisticated may be a good word from it w.r.t. one of the historical uses of the word -- a thing with apparent complexity, but not necessarily a lot of depth.

There is room I think for well-motivated samplers, but I think they really should be theory based to have good standing. Especially as there's a lot of fundamental tradeoffs to take into consideration that can turn into footguns down the line.

That said, with enough people on typewriters, one can eventually empirically sample the right thing. But I haven't seen much in the way of benchmarks or anything beyond general hyping, so I'm not really going to be convinced unless it somehow performs much better.

(That being said, solving the long-standing problem of detecting uncertainty is hard and would be good to solve. But people have been trying for years! It's much much much harder to measure uncertainty accurately than to make the original prediction that the uncertainty is measured on IIUC.)

trq_

That makes sense, thanks for the expertise!

fsndz

nice. a similar idea was recently used to detect ragallucinations. the key is using logits when provided It was super insightful reading the clash eval paper https://www.lycee.ai/blog/rag-ragallucinations-and-how-to-fi...

trq_

Yeah I wish more LLM APIs offered internal insights like logits, right now I think only OpenAI does and it started recently.